Map
Detailed Information
- Place Types Electronics store
- Address 6815 W Canal Dr, Kennewick, WA 99336, USA
- Coordinate 46.2250913,-119.2128946
- Website https://www.officedepot.com/storelocator/wa/kennewick/office-de
- Rating 4.1
- Compound Code 6QGP+2R Kennewick, WA, USA
Photos
Reviews
I just got out of the store and Alex at the front desk that rung me out had a great vibe and overall great customer service, definitely would come back ud83dudc4dud83cudffb
Store staff very helpful in finding what I needed.
I needed some documents scanned tonight before closing time. I was told by the person standing outside it was too late it was 7:59pm and the printing person was going home already (saw them leaving). Technically they’re still not closed when I got there and they should take care of every customer walking in before 8pm. I don’t understand why employees are leaving a few mins before closing, don’t they stay after closing to clean and sanitize? I’ve been coming here almost every day to print documents from my email for over a month and they just lost my business.
Pathetic customer service at the print/copy counter. No one knows where to find things or how to do anything useful.
There was no assistance offered on the floor. No greeting at the door. The cashier I waited for was desperately trying to sell membership to the elderly gentleman man in front of me. The sales pitch went on and on. I don't think the gentleman bought very much office supply in his situation. I waited and waited and waited. Then I placed the items I was going to buy on the counter as I left the store. I have noted that many reviews seem contrary to the average experience. Well lit, yes but what customer is impressed with strip mall lighting? Well stocked and huge compared to what? Expensive in comparison to Target, Walmart and any other big box store you can think of? Yes! But big box stores do not focus on office supply and commercial grade items are not available at Walmart. Excellent service, perhaps at times and I laud those who compliment, but I do question the exemplary compliments when so many of us walk in and are ignored and then spend more time waiting in line behind one customer than locating and carrying a purchase to the counter? The entire line of electronics is cheaper at Best Buy with much better customer service.
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