Map
Detailed Information
- Place Types Department store
- Address 111 W 1st Ave, Kennewick, WA 99336, USA
- Coordinate 46.2073736,-119.1191151
- Website https://www.facebook.com/BasinDepartmentStore.TriCities/
- Rating 4.4
- Compound Code 6V4J+W9 Kennewick, WA, USA
Photos
Reviews
Prices were as expected, which was good. The patience of the clerk who help us left a little to be desired. She was friendly and attentive enough, but seemed more concerned about getting back to her reset then helping the Senior Citizen I took in looking for boots. He did find something that would work, but I think he was disappointed she didn't seem to care to much about his actual satisfaction. For $220.00, I think he had hoped to be treated more attentively.
Prices are very competitive, the customer service you will receive is great. They provide a service that doesn't exist much any more and that is the attention they give when you are looking for clothing. They are knowledgeable, helpful carry hard to find sizes and most important. They are a long time local business. Support them not national chain box stores. Best place in town for work boots and gear gloves too! My mom has been shopping here for my dad's clothes for over 40 years.
Very helpful staff. Good selection of merchandise- esp Carhartt pants and work boots.
Old school Ben's hook up. Friendly and great customer service.
On Saturday my husband and I purposely made a trip to Basin Department store and we HAD every intention of spending a decent amount of money in a local store. Unfortunately, due to the rude service we got, we walked out without spending a dime and we will not be returning!! I will also be very vocal about my experience and I will tell everyone I know NOT to shop there. The store was empty except for 2 or 3 other customers who were at the register. The guy we asked for help had been standing around with his hands in his pockets, not doing anything. We were an inconvenience to him. How dare we ask for some help. His attitude was snotty and rude!! We won’t be back!
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