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New Concept Moving & Storage

425 N 400 W, North Salt Lake, UT 84054, USA

+1 385-777-9767

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Detailed Information

Place Types Moving company
Address 425 N 400 W, North Salt Lake, UT 84054, USA
Coordinate 40.8497203,-111.9215083
Website http://www.newconceptmoving.com/
Rating Unknown
Compound Code R3XH+V9 North Salt Lake, UT, US

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Reviews

Dianna Hussey (04/21/2020)

Jimmy B. and his partner (non-English speaking) were prompt and got the small apartment move done quickly. However, they packed the off-load quite tightly and I was unable to see if anything was missing. I was never invited to view the empty truck as promised. A week later I found my grandson's long board was missing, which was an expensive piece. They took no responsibility for it. Giovanni promised to send me a claim form and kept telling me to just file a police report. I never received the claim form and now have no choice but to file a police report. Their referring company, Starving Students Moving, kept referring me to Giovanni, who was very polite on the phone, but accomplished nothing.

Tesa James (09/29/2020)

Damaged several of my items and left dings and scratches all over my walls.

Dayna Pulido (10/12/2018)

I had the best experience I’ve had with a moving company! Professional, hard working, friendly, quick, and kept things organized. They took the time to make sure all my breakables were properly wrapped up and secure. They were so fast, but also made sure that things got done the right way. They worked hard for every minute I paid for. The owner also took the time to ensure that I was completely satisfied with the job. And I definitely was! They did an overall great job!! You will not be disappointed with their services, they take care of everything.

Robert Bishop (08/10/2018)

Here's the thing. I'm not their customer. I'm just some guy that was stranded at a nearby gas station. Someone told me that my tire looked really low so I pulled into a trucker's station and sure enough, it was almost flat. I went to put air in but it seems that everyone these days charges for air. I had a credit card but no cash so I couldn't even use the darn thing. As I was contemplating what to do, this guy asked me if he could help. I told him that I needed air but only had a credit card. He went to his car and came back with several dollars in quarters and handed them to me. I told him that I only needed $1.50 for the air. He said, "let's make sure that's enough before I leave." It turned out that the tire wouldn't take any air because of a nail that I saw as I was trying to put air in. Then this guy (I think he was an owner), said, "here, take some more in case your spare tire needs air... and if you need anything, I'm just around the corner... come see me and I'll get you taken care of." I don't know about you, but if they treat a total stranger like that, how do you think they treat their customers? I recommend them based on that alone.

Katie Shaw (10/10/2019)

I would never hire this moving company. They were dishonest in their pricing and I have never seen slower movers, but that may be attributed to their constant cell phone usage. The owner claims that customer service is his first priority in past reviews, but was not interested at all in the performance of his workers and what was fair considering the work that wasn’t done. He just stated “I don’t care, get me my money.” I’ve never done a review in my life, but I didn’t want others to experience such poor service like we have.

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