Map
Detailed Information
- Place Types Embassy
- Address 12251 Jefferson Ave, Newport News, VA 23602, USA
- Coordinate 37.1115213,-76.5002932
- Website https://www.hilton.com/en/hotels/orfhshx-hampton-suites-newport
- Rating 4.5
- Compound Code 4F6X+JV Newport News, Virginia,
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
It was a great hotel! Staff was friendly and helpful. The rooms were clean and bed was very comfortable. Price was awesome too! I'll definitely come back if in va again.
OMG! Still the best hotel out of the last 15 we've been to this yr. Some of them were 5 star and seriously, this place gives was far better then those. What I appreciated most was their assurance of cleanliness, the breakfast was prepped and hot and loaded. My kids were able to bring it back to the room. Plus the outstanding amount of space in the room we had es very great. Staff has such an original happy vibe about them. They really went out of their way to help in situations they weren't obligated to help with. Manager/CEO should be so proud.
Hotel itself was fine but the staff was not. My husband arrived to the suite and it smelled like smoke. He left to get food and came back to have the room smell like Lavender so someone was in the room that shouldn't have been. The smoke detector was covered with a bag so obviously it was a staff member that was smoking or they didn't clean the room very well. We were charged $250 for a smoking fee. When my husband inquired at the front desk the lady laughed and thought it was no big deal. The manager did take care of it but he should not have had to deal with so much at this hotel. We own our own company and stay at hotels 4 nights a week. This is one of the worst experiences we have had at a hotel.
Great customer service at the front desk. Big, clean king suite. Really enjoyed the electric fireplace on a chilly, rainy night. I've recently stayed at several Hampton Inns from South Carolina to Virginia but this one was a half step behind in the decor. Not a big deal just a point of reference. Will stay here again without a doubt.
Staff were very polite
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