Map
Detailed Information
- Place Types Electronics store
- Address 199 JT Connell Hwy Space C, Newport, RI 02840, USA
- Coordinate 41.5091252,-71.3163738
- Website https://www.gowireless.com/stores/ri/newport/newport-newport-to
- Rating 4.3
- Compound Code GM5M+MF Newport, RI, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
GoWireless (the owners of this store) completely suck. They’ve misled both of my parents into upgrading into some random upgrade/plan multiple times and I have to go back there and argue with them. I’d recommend the Verizon store next to the Chipotle. They are so much nicer and more professional.
Do not use this store. Was mislead in preordering iPhone that there are no strings attached, and that I can change my mind at anytime before the phone arrives. Was told “if you don’t show up, we just throw it into inventory” and I’d get a call when it arrived.nnChanged my mind the next day, was told by the same store that my account is “locked” after my order is placed and he “thinks” it can only be cancelled by Verizon corporate. Call Verizon corporate and learn this is not true and I have a service contract showing on my account. I was NEVER told this was being created, given a copy. The contract said I actually would be charged activation and service charges if not cancelled within a 72 hour window. Had additional protection plan added I obviously never agreed to because I didn’t know this was being created. I spent NINETY MINUTES with Verizon trying to fix it.nnDishonest and unaccountable location.
Edward the store manager was so helpful and knowledgeable. He made my experience unique and hassle free! He went above and beyond to make sure I was comfortable and understood everything. Customer service was awesome. Richard and Andrew were also great help. I feel comfortable with talking to any one of them if I have an issue. Thank you guys! -Clarissa
Very helpful, made getting a new phone easy
Very impressed with the customer service and efficiency of Verizon GoWireless in Newport. Ed helped me and my sister with all of our requests very patiently. Great staff. Would definitely recommend, 5 stars!
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