Map
Detailed Information
- Place Types Electronics store
- Address 2200 N Maple Ave Space 612, Rapid City, SD 57701, USA
- Coordinate 44.1064217,-103.2119729
- Website https://www.t-mobile.com/store-locator/sd/rapid-city/rushmore-m
- Rating 4.3
- Compound Code 4Q4Q+H6 Rapid City, SD, USA
Photos
Reviews
Outstanding customer service. I am a sprint customer from the east coast and they were extremely patient with me upgrading my phone. Apparently the Sim cards are different and the software differs. They have to learn a whole new system for customers like me! Tyler and Crisstina were the ones that assisted me & have made me excited to switching to T-Mobile when sprint becomes obsolete.
Excellent customer service. Did an upgrade to the Samsung Galaxy A71. It was fast friendly and they helped walk me through the benefits of the phone and the 5G coverage in our area. Highly recommend this location and T-Mobile.
The younger smaller girl working at the counter didn't like to listen to what I was asking her do and just wanted to do what she wanted even though I am the customer. I had to tell her multiple times to ship my girlfriend's new phone to my house and not to the store so I didn't have to deal with their incompetency. She also turn off find my iPhone when I told her she didn't have to and she said she had to in order to order the phone which is not true. Whoever is reading this needs to tell their employee to listen to the customer especially when they know more about technology and cell phones then the person working in the store. Will be doing all transactions online or through the 800 number as those people actually listen to what I want.
Customer service at store polite helpfully phone survive. Very poor. To many dead zones dropped calls after complaining for 2 months still not getting booster we was promised I think it is time to switch company's lots of promises
Crisstina and Christian are seriously the best customer reps I have ever had the pleasure working with! Christian helped us cut our bill in half!! And Crisstina is AMAZING for helping me get everything successfully transferred over to my new phone. This girl is SO knowledgeable with apple products! THANK YOU! If you are looking for expertise and savings, go and see these two!
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