Map
Detailed Information
- Place Types Electronics store
- Address 501 W 14 Mile Rd, Madison Heights, MI 48071, USA
- Coordinate 42.5335173,-83.1122614
- Website https://www.gowireless.com/stores/mi/madison-heights/madison-he
- Rating 4.1
- Compound Code GVMQ+C3 Madison Heights, MI, US
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
I wish I could give a negative 5. POS service from Jordan. Not sure if he had Covid or something after ordering my screen protectors. After following up 2x I was told he was sick. I have empathy. I understand. He or anyone else at the office didn’t reach out. I had to follow up. Then I can’t get there in his timely matter and he sells 3 out of 4 and wants to get defensive about it. Garbage customer service. Garbage AttitudennThis is exactly why you don’t buy from these authorized retailers. Buy direct. Some of these Franchise owners who employ there own people feel they can treat people any which they want.
Customers be aware of this location the guy running it have a very bad attitude. I came in to store on Sunday afternoon 11/08/2020 around 1:30 I was with my cousin trying to upgrade 2 iPhone 12 pro when we walk in to the store the guy have no name tag on and had a hoodie on I started asking him to upgrade our phones he would always reply back with an attitude and Smart remarks until I got to a point that i start fighting with him verbally and I snatched my credit card from him and walked away from the store.This guy had a very bad attitude was extremely rude very disrespectful and I can go on and on with this I immediately left the store and took my business elsewhere if there was a zero star I would give them that and I’m also going to contact corporate.
Jordan was awesome! I switched from a Deoid to an IPhone and he made sure everything was transferred and ready to go when I walked out the door. Fast and efficient service. Thanks for making the transition so easy!
Lost my phone today and Jordan and Kayla were awesome! They were both very professional and personable. I’m so thankful for all their help! Hope they stay for a long time!
Came in to do an upgrade, manager Jordan was awesome! I have never been treated with such kindness and fairness as I have at this store, he took his time and was very patient with me as well. Will definitely be coming back when it’s time for me to upgrade again. Thank you, Jordan.
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