Micro Center

There are many good things to be said about the store. The prices are great, the knowledge and attitude being shown while in store is great, but I have noticed a few inconsistencies with my experiences. It is like the store only values the instant money and face they can show, taking the easy pickings while making things not nearly as easy to deal with the moment something takes more than a moment. For example, I original bought parts for upgrading my computer from the store. Great experience. Everybody I talked to was very polite, and knowledgeable. I know the whole customer and sales expert relationship experience, and understood that I was being sold items. That said, it was a great experience. I messed up while personally attempting to upgrade my computer, and decided I would take it into the store to get upgraded, and I might as well do a few more upgrades like a new tower and power supply as well. I was quoted as to having 1-3 day wait time, a completely different attitude from their 4 hour advertisement online. Before I went to the store, they had a phone number up on their google information. Now, 6 days later, that number is gone. I've had issues having direct contact with the service team they have, their customer service isn't even based in their store. How much can they truly answer my status and in-depth questions off-base? All of this serves to show that they care more about easy online sales and one-offs in store, and less about customers they actually have to invest time in. Overall, I highly suggest treating them as a parts store and only that. If you need repair or service beyond that, I'd suggest finding somebody else.

Their selection seems much more limited since COVID

Everything seemed to be out of stock. I'd visit this location again.

This is one of the best stores I have visited. Best prices. Friendly staff. It would be great if micro center allows the customers to pay online whenever a customer reserves a laptop or any other item online. But micro center wants you to pay in store if you reserve anything online.

this place is TECH HEAVEN. everything you need to build your own computer, the associates are amazing and helpful. they have amazing sales here. The store does kind of feel crowded inside but i Love going here for any of my tech needs