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Panera Bread

14121 Hall Rd, Shelby Township, MI 48315, USA

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Detailed Information

Place Types Bakery
Address 14121 Hall Rd, Shelby Township, MI 48315, USA
Coordinate 42.628409,-82.986299
Website https://locations.panerabread.com/mi/shelby-township/14121-hall
Rating 3.8
Compound Code J2H7+9F Sterling Heights, MI, U

Openning hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 6:00 AM – 10:00 PM

Photos

Reviews

Chris-Adelina Neumann (03/14/2021)

We love Panera, my family always orders the same thing always. I did order a large soup and I can see why I got a bowl instead of a quart, my mistake. When asking for a quart instead the manager or the lady that proceeded to take charge after talking to the delivery/cashier girl , rudely said that they all heard me say a bowl when I didn’t. I wish she would focus more on a good customer care instead of teaching her customers how who’s right & who’s wrong. She was so rude, she must treat all people in a way she wants to be treated.

Lindsay Williams (02/04/2021)

My husband and I love Panera so we come here often. However this visit took us by surprise. The women taking our order called Dee, was very rude to all of the customers. There was a women ahead of us who spoke very little English and Dee was very unhelpful and at times aggressive when speaking to her. The women was very flustered. Dee had a very negative attitude when it came to helping us place our straight forward order. I hope she will be placed in a different area because she has ZERO customer service skills. The food was good so that’s why I gave two stars instead of one. But we will not be returning to this location.

Karolina Skrzypek (04/16/2021)

I honestly think you have a better chance of winning the lottery than having panera get your order right. I get home and my bowl of soup is missing. On top of that they gave use no bread, all apples which I didn’t want and my salad was barely half full. I spend a half hour driving back to the store to pick up my missing soup and what do they offer me for my trouble - a cookie !! Geez guys thanks . SMH!!

Chase (02/04/2021)

Cashier named Dee has absolutely 0 patience with people and no customer service skills whatsoever. She makes ordering so difficult with her bad attitude. My wife and I frequent Panera Bread locations and this was a terrible experience for not only us but everyone else that was there with us.

Ann G (11/05/2020)

This place has thee best customer service and the food is divine. Kayla & Brandi specifically go above and beyond and I will never forget how important they made me feel each and every time I went there. Even at 6am. Thank you and keep up the great worknAnn

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