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Chicago Clock Company

1615 N Rand Rd, Palatine, IL 60074, USA

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Detailed Information

Place Types Furniture store
Address 1615 N Rand Rd, Palatine, IL 60074, USA
Coordinate 42.1399447,-88.0220496
Website https://www.chicagoclockrepairpalatineil.com/
Rating 4.5
Compound Code 4XQH+X5 Palatine, IL, USA

Openning hours

Monday 10:00 AM – 6:00 PM
Tuesday 10:00 AM – 6:00 PM
Wednesday 10:00 AM – 6:00 PM
Thursday 10:00 AM – 6:00 PM
Friday 10:00 AM – 6:00 PM
Saturday 10:00 AM – 6:00 PM
Sunday Closed

Photos

Reviews

Doug & Kelly Martin (12/29/2020)

Purchased a watch (Christmas present) for my 93-year old mother-in-law else where and had eight links taken out of the stretch band at Chicago Clock Company. Well the watch band would not stretch across her hand, so went back to have them put back in, this time bringing my mother-in-law. Skyler was so patient, kind and informative while assisting us determine that a stretch band would likely not work for her.. He suggested other alternatives and let her try a new clasp. Will definitely be returning for all our clock/watch battery needs. The customer service was exceptional!!!! Thanks Skyler!

William Sakover (09/24/2020)

Picked my clock from being serviced last week and I can say it was not the friendliest place. The clock was in repair for almost 6 weeks which I guess is normal. I paid for the service which included a pendulum and key. Got home unwrapped the clock and found that the key was missing. Called them up and the person told me I had to bring the lock back. Brought it back and once again was not a friendly place the clock was brought in the back and they made the key. I asked if they could make a key for the adjustment hole and the sales person told the key has two ends in a condescending sort of way. Also, no apology for having to come back when it was their fault. I felt that My business was not appreciated. I will be in the market for a wall clock in the next year and will be going to a more friendly place with better customer service!

Spencer Lacson (02/04/2021)

Great local customer service. Took my watch in for repairs and they sent it out to their repair location. Got the watch back the same week in great condition! Definitely will go here for all my watch needs.

CHRIS WENDORF (12/15/2020)

Called back and was able to order what I wanted.nWas called when items were ready for pickup.nGreat job by Skylar!!

Aqua Belle (12/04/2020)

My watch needed a new battery.nI stopped into the Palatine store.nThe person at the front desk quoted $36.00nI agreed. He came back few minutes later telling me the mechanism is bad and suggested I should get a free quote for the repair. I reluctantly agreed.nAfter 2 weeks I got a call, new mechanism $176.00. I refused!n2 more weeks and I got a call from the store in Palatine, my watch is back.nI order a replacement battery online, $5.00 for 10 batteries.nI replaced the battery - my watch is working perfectly!nSHAME ON YOU!

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