Map
Detailed Information
- Place Types Furniture store
- Address 1320 N, Illinois Rte 59 SUITE 146, Naperville, IL 60563, USA
- Coordinate 41.7902539,-88.2041355
- Website http://www.shopstudio41.com/
- Rating 3.7
- Compound Code QQRW+48 Naperville, IL, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 10:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
Came to this store looking for a new kitchen faucet with my husband yesterday evening after lots of recommendations . We had been walking around the store looking at all their faucet products for about 20 minutes before we decided to look for a sales associate to ask a question . Multiple people who work In the store had walked by us and never said hello or asked if we needed help . In fact we had accidentally walked into the outlet store before finding the real store and we’re not even greeted by a “hello “ from the one single employee in the store. Anyways, We finally walked over to the desk of an employee in the front left of the store, and she made it very clear we were bothering her . I started to say we were looking for faucets, and she right away said, “oh they’re all over there you can go and look”, extremely rudely . I followed up with another question which she also answered very quick. My husband and I are both doctors who believe strongly in customer service and being kind to all people we work with . The experience and interactions at this store have completely rubbed me the wrong way so much so that I felt compelled to write this review . I would never recommend this place to anyone I know. You can find similar products online or at many other stores without dealing with such rude people .
We had the most amazing experience and service while searching for kitchen hardware at Studio 41 in Naperville! If you ever have the need for help with your kitchen, you have to check them out and make sure you ask for the mighty Molly Quinn!! This young lady is so talented, patient and has impeccable service skills...I love the selection she helped us with and I will always be a return shopper because of her care for my home project!!
I went here with my husband about two weeks ago. We just moved to Batavia from Palatine, and I needed a new Moen shower head to replace a damaged one in the new house. We spent about 15 minutes in the store and walked around the whole place. Not a single employee - many of whom were not assisting other people and a few who were - said hello to us or offered to help. I even made direct eye contact with one who instead of saying hello averted her eyes and walked away.nnMy husband and I do not dress well, we are jeans & t-shirt kind of folks. I am assuming they thought we were just tire-kickers and didn't need to help us. I have no idea why they didn't want to help us, that's my only guess. It's a poor business practice. In the next few months I will be adding a new bathroom to my new house, remodeling the entire kitchen in my old house and remodeling the powder room in my new house. I'm looking at probably $20k in materials and items that have to come from somewhere. They had a beautiful aqua colored vanity with no sales information on it and I am certain it would be perfect for the new bathroom. I guess I'll just have to take the picture I have of it and find it somewhere that someone wants to actually take my money. I will not ever go to this store again.
We want to remodel our kitchen,nWe came to Studio 41 a year ago in January 2020, we like some of there kitchen cabinets a lot.nWe left the measurements. Of our kitchen tonCarol Gadbaw, she suppost to send me emails with our kitchen design.nDid not happened until now.nI called 1 month after and ask her for the design, she saud, she will.nThey were. Never
Mean people. I will gladly to take my money and business to other company where they value their costumers
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