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T-Mobile

4313 E New York St STE 111, Aurora, IL 60504, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 11:00 AM – 6:00 PM
Photos
T-Mobile
T-Mobile
T-Mobile
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T-Mobile
Reviews
Joseph Esposito (02/18/2021)
Took my phone here to get my SIM card replaced. Jorge was awesome! Professional, friendly, and informative. He made sure my phone was working before I left. He even informed me that I was eligible for a free line of service! Jorge also helped me understand my options for my lease that is ending on my current phone. Amazing customer service! Thanks Jorge !!
Vee Turner (02/03/2021)
Jessica went above and beyond for both my father and me (two separate issues). She was patient and didn't rush us.nShe assisted my father first. She walked him through step by step with his question.nShe went over it multiple times until he was confident enough to do it on his own. In most cases, people in her shoes would have been exasperated. Even if Jessica was, she never showed it.nEven though I am no longer a t-mobile customer, she was able to rectify an issue I had been having since Sept 2020. After many failed attempts in different t-mobile locations and through the customer care line, she was able to completely fix my issue.nHer customer service is supreme. I would recommend her service and care any time!
Kelly Kuei (12/27/2020)
This place is literally amazing. My family and I were about to give up hope on using T-Mobile as our carrier due to past stores we visited. However, at this store we were very well acquainted. Jessica and Jorge were extremely helpful and patient to us. They were met with a lot of difficulty with our phones and our transfers, but they were not willing to give up. In addition, they are covid safe too! Jessica pointed to a man to pull up his mask! They both tried to get us the best deals possible and were making sure we get the best quality of service. We are forever grateful to them.
Jessica R (02/28/2020)
LOVE LOVE LOVE THIS LOCATION! Always on top of deals and letting me know where I can save!
Dionne Williams (02/17/2021)
They were friendly and informative about my devices and we're helpful to other customers with subjects that weren't related to their products.
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