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Metro by T-Mobile

975 N Main St, Layton, UT 84041, USA

+1 801-513-5643

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Detailed Information

Place Types Electronics store
Address 975 N Main St, Layton, UT 84041, USA
Coordinate 41.0742406,-111.9811674
Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
Rating 3.6
Compound Code 32F9+MG Layton, UT, USA

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Reviews

Mark Donat (Sherwood) (09/29/2020)

Very helpful. She made sure everything was working properly before I left.

Julie Griffith (07/26/2020)

Just called today because Metro has been incompetent in removing private off of my number. The woman I spoke to not only yelled at me but hung up on me twice. Refused to give me her ID number. 6:18 PM on this date. If you can't handle your job? Go flip burgers. Very angry.....

Mark McMillan (M-an-M) (07/22/2020)

Avoid this store! Go to Roy , Ogden or SLC. I only post reviews when it is really good or really bad. This was really bad. I have been a pcs Metro customer for years I signed up in SLC. I went into this store to change phones. I tried to do it online but I got an error message saying my sim card was not right for the new phone. I went into this store on 7/21/20 and tried to get help the only employee there was more concerned about me staying behind the covid line than helping me. I explained what I was trying to do. I told her i needed a sim that would work with the new phone. She sold me a sim and I when home to try it. NO GOOD. I went to the Roy store and the employee told me that the online system was not working but she was able to help me. I didn't need a new sim my old one was fine. I returned to the Layton store to return the sim card i bought and was rudely told NO REFUNDS!! I explained the situation. She told me to get out of the store for insisting on a refund for the sim card i didn't need. It's only $10 dollars but dealing with the people in this store was a total waist of time and abuse. Don't go there!!

Genia Chea (07/11/2020)

They are supposed to be open 10 am to 8 pm. I called from noon until 2 and nobody answered. I went to the store. The lights were on but the door was locked. I knocked and looked inside and left. Called customer service to file a complaint so the store called the police and said I was kicking their door. Really funny since there's cameras that show otherwise! I hate this store.