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T-Mobile

3350 Buford Dr Bldg B Ste 250, Buford, GA 30519, USA

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Detailed Information

Place Types Electronics store
Address 3350 Buford Dr Bldg B Ste 250, Buford, GA 30519, USA
Coordinate 34.0730711,-83.9847021
Website https://www.t-mobile.com/store-locator/ga/buford/buford-dr-grav
Rating 3.7
Compound Code 32F8+64 Buford, GA, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 12:00 – 6:00 PM

Photos

Reviews

Martha Marisol Vila (03/08/2021)

I was helped by a girl named JoJo. She walked me through all details and got me switched over to T-Mobile. It was a smooth and professional but also comfortable experience. She was friendly, informative and fast but did not rush me one bit. I'd recommend this location because of great customer service!

Vincent Farrell (03/10/2021)

Stephanie was very tentative and got us taking care of the last minute before closing. We came in to get our numbers fixed the next day and akbar took care of us with setting everything up. Would definitely use them again. Great Staff

Richard bordianu (03/12/2021)

Very rude! Highly miscommunicated store. They do not have a sense of how to treat the customers. Regardless if you have T-Mobile or Sprint. I would suggest I not going to this particular store Just because it's convenient. I would like to give this store a zero star, but 1star is the minimum. I ended up going To another location, and they resolved my issues.

Cylynthia Johnson (03/28/2021)

They was so very help full in my needs to find the right device that fits me and my hectic schedule thank you all for the great service

Niyaz B (08/21/2020)

Waited 20-30 minutes just to find out somehow I am not authorized on my own business account. I have transacted on my account in this particular store for the past several years and now somehow I am not authorized. Carla the manager asked me to call 611 to add myself back to my own account that I own. Interesting. I explained to her that the waits are too long but I tried anyways. It said I had to wait an hour to get a call back. I explained that to Carla and she couldn’t care less. I offered legal docs and recent Tmobile phones purchase agreements that prove that the company belonged to me. She wouldn’t accept it. I can understand you have a policy in place but exceptions can be made for a loyal long term business customer who is willing to prove the ownership of his own company. I have dealt with Erica (manager) at this location in the past and it has been nothing but amazing. They weren’t rude but were not willing to help either. Terrible customer service. I will take my business somewhere else that values it’s customers. Tmobile, I would suggest maybe retraining the management at this branch.

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