Map
Detailed Information
- Place Types Electronics store
- Address 1605 Broadmoor Blvd NE, Buford, GA 30518, USA
- Coordinate 34.1060002,-84.0150899
- Website https://stores.bestbuy.com/ga/buford/1605-broadmoor-blvd-718.ht
- Rating 3
- Compound Code 4X4M+CX Buford, GA, USA
Openning hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 7:00 PM
- Wednesday 9:00 AM – 7:00 PM
- Thursday 9:00 AM – 7:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 9:00 AM – 7:00 PM
- Sunday Closed
Photos
Reviews
This was the first and last time I order an appliance with Best Buy. After looking through the reviews, all negativity should be directed at the company handling the orders. Best Buy was a nightmare to deal with. I never spoke with the same person twice, and each time I spoke to someone it was like starting from square one. When I finally got in touch with someone from the warehouse, which Best Buy would not allow me to do, an employee in the delivery department named Jennifer was extremely helpful. She is a problem solver and deserves a raise. She helped me locate my missing appliance and manually forced it onto a delivery truck for the next morning. Also, when the delivery team came out they couldn’t have been more helpful. Dustin is fast, efficient and friendly. Great team. Great personnel. They deserve five stars. Best Buy deserves zero.
Order From A Different CompanynnI did not answer my phone when the delivery agent called and they immediately cancelled my $5,000 treadmill delivery. No voicemail was left. I called back 7 minutes later and no answer. I was sitting at home waiting on the delivery agents to arrive (as instructed).nnAfter making 3 or 4 phone calls to customer service, I was not able to receive an explanation. Then I called headquarters (no help). I eventually called the warehouse & a security guard answered. A security guard answers your phones? Fortunately, the security guard was able to redirect me to Geek Squad.nnThe best explanation I received for the cancellation of the delivery was from a Geek Squad agent stating: “I have a note here saying the product did not leave the warehouse...that’s all I can see.”nnMy advice to Best Buy / Geek Squad / The Buford Warehouse:nnIf you cancel someone’s order during their delivery window, perhaps do a better job of giving an explanation for “why”...so customers don’t have to spend half their day making phone calls.
Easy check in to get a door, friendly gate guard, but I already have been waiting for more than 2 hours, I was parked overnight and slept like a baby
Absolutely the worst service I have ever had in my life!! After waiting almost an hour was told had to get back in line and that I would have to wait longer.nNever again !
Great place to pickup items ordered online and not available at your local Best Buy location. This is one of their major distribution centers so they typically have everything available.
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