A1 Restaurant Furniture

When I read other bad reviews for A1, I'm surprised because my purchase experience is very good with this company. I compared prices with several major companies online before I finally decided to buy from A1. A1 has the best price than all the others. I was a little concerned about the quality because the price was too good. I contacted the sales team at A1 and felt the team was very professional and patient. They answered all my doubt and questions. They sent pictures taken from their showroom to show the real items other than the online pictures so I felt more confidence to their products. I finally bought all my restaurant furniture from A1. I must say I couldn't be more satisfied with what I received. The furniture is beautiful and a great match with my restaurant style. I'm very happy the quality is even beyond what I expected at such price range. There is only one tiny problem that some of the patio metal chairs got a little scratched during shipping. I contacted the sales team. They sent me some spray paint right away. The scratches are fixed easily with the spray paint. Overall, I'll buy from A1 again and strongly recommend restaurant owners to buy from this company too!

Had a problem with a table top after sending some photos and negotiations they gave me store credit for new top. Very happy with overall quality.Linda was very helpful. Five stars for her.

Might as well throw your money in a fire pit or down the toilet. Our restaurant ordered 40 new chairs from A1 restaurant furniture. Every single chair was damaged. The chairs were gouged, scraped down to bare metal in multiple spots on EACH chair. The glides look like they were dragged on asphalt or concrete,. Some of the glides were wore down flat before arriving to us. When we called to return the chairs and refuse delivery they wanted us to take pictures of every chair and send to them: we did. Their response was that they’ll send us a bottle of spray paint for us to repair all the bare metal spots, nicks and gouges. So.... not only do we have to assemble the chairs, we’re expected to paint them as well. Again, I told our rep that we did not to pay for chairs that we have to refurbish and we would like to return them. A1 told us that the only people that could give us our money back was the third party freight company that A1 chose to use for their shippers! What?!? They filed a claim with the shipping company for a whopping 5 chairs and $150. They refuse to take chairs back or give our money back. BUYERS BEWARE.

Excellent experience! Linda was super friendly. Pick up was easy. The warehouse staff was awesome!

Purchased 18 tables. They arrived and looked great. Within 30 days every table including ones that were never used were delaminated and unuseable. Sent video to A1. They agreed that tables were garbage but were unwilling to replace the tables. They sent me a refund of $825.00 dollars leaving me out over $2400.00 in brokerage fees and shipping. A lot of money to have tables for 60 days. Will never use A-1 again and strongly suggest that no one else does.nnAS PROMISED I WILL UPDATE MY REVIEW FROM 1 STAR TO 3.5 AS THIS DID COST ME EXTRA TIME AND MONEY!. THE NEW TABLES THAT YOU SENT US ARE EXACTLY AS PROMISED. I WOULD LIKE TO THANK YOU! I UNDERSTAND THAT MISTAKE HAPPEN.nnReply to your response:nThe tables, at the time I ordered were not on sale and there was no mention of them being discontinued at any time. When I asked to have tables replaced I was told that if you replaced them that the same problem would probably happen again. I asked about replacement with another table you offered and was told that you would be willing but I would have to pay full price of tables and all shipping and brokerage fees up front. ( another $2400.00 ) I took your refund because something is better than nothing. As far as your comment to call you. If you truly care about my business you would call me. Why would I waste another minute of my time or money on what is obviously a losing battle.nnIf you really want to fix this situation send me Melamine Paneling Table tops in the same sizes and quantity as the original order. I will pay 50% of the cost of the new tables up front. You cover all shipping and brokerage costs for sixty days, if at the end of sixty days the tables are as promised I will pay the remaining money owed on the tables and I will also pay 50% of the shipping and brokerage fees. I will also remove this review and give you a 5 star rating.nnI DARE YOU TO MAKE THIS RIGHT!nnTHEY DID THERE BEST TO MAKE RIGHT!!!!!