Audio Lab of Georgia

Dropped off a Sony semi auto turn table and they told me they were backed up At least 6 weeks.I was in no hurry as this 70s or 80s unit was high quality and mechanically complex. Left me malfunctioning in most areas as it has sat around for decades. Got it back working perfect and looking pristine.I didn't even recognize it. OUTSTANDING service!

I will keep this as succinct as possible in order for potential patrons of Audio Lab to make an informed decision. Worst customer experience ever in all of my 50 years. I acquired a vintage stereo console that had a malfunctioning turntable. The cabinet was almost in flawless condition. On October 13th Audio Lab of Georgia said they could take on the project but it may take “some time”. After the console had been in their hands for 6 weeks I called to inquire on the repair status. I was told that these things take time and I should check back in March. On March second I called and it was clear that nothing had been done. As a matter of fact I am fairly certain that they had completely forgotten that I or the console even existed. I was informed that they needed another 2-3 months. I picked the console up today because.... do I really have to explain why at this point?.... upon loading, it became clear that my console had been used to push, pile, and stack other items on with no regard to protecting my property. Gordon stood by silent as we loaded and drove away. So in summary... turntable is still broken, cabinet is marred up to the point I don’t want to look at it, and four and a half months have been wasted. There are a number businesses that I would not recommend. Very few I would actively make an effort to let others know to stay away from. Audio Lab of Georgia tops that list.

I orderer a board replacement online and called them up next day to check the status. The lady that took my call was very nice and she made a huge difference to get me the replacement part for my XR18.. Waited a few days, board received overnight and I am back on business. Thank you very much. I could not get proper support even from the manufacturer (Behinger)

This shop is AWESOME. They always save the day when Im in a pinch and need parts to build or fix audio equipment.

Gordon as always, very helpful and has an excellent in stock selection of parts.nThe cookies at the front desk are excellent.