Cabinets To Go

I was very excited to go to Cabinets to Go to choose the design of my new kitchen.nAs we were going through the process And talking to Tomya, we saw and were offer an amazing deal and plan for our kitchen. At the moment we made it clear to Tomya about 5-6 times that I have a really small kitchen and didn’t want to lose any space. She agreed that no space would be lost and that we would love our kitchen. One week after we talked and payed every cabinet, we started having problems. The cabinets arrived a week late! After when the installer came he put all the cabinets and realized that the cabinet that goes in the corner was too big!!! (We gave Tomya the measurements exactly how the Kitchen is . Length and width). We called Tomya and told her the problem and also emphasized that we were losing a lot of space in the kitchen. She was very rude and treated us as we could not afford anything and she was doing her best to give us something. Then, tell me how I will get 11,000 dollars?...Since we were the one that took the measurement “wrong,” we had to go back to the Cabinets to go location to pay MORE for the cabinet she got wrong. We were suppose to take the cabinet back and she didn’t even want to speak or see us, and asked the installer to take it to her. In fact , when we started noticing that we were losing space in our entire kitchen, she said nothing could be done. We measure and saw that we could fit a 12 inches cabinet of spices in a space we’re are losing. She didn’t include a spices cabinet because it “wouldn’t” fit, but yet we have space in the corner and the middle ( when you put it together it’s 12in, we are losing) to fit one and are also losing a complete corner (24 in x 24 in)and leaving empty since to her knowledge we don’t need the space. Not only that, we have a cabinet in the floor that doesn’t even have a door to cover it, as Tomya said it’s not needed because when the Rock (Quartz), goes on top everything will be cover and nobody could see it. But hmm, tell me how am I suppose to prevent from thing not going into that empty space? Or in whose mind is that correct?. My husband and I expected so much more from this company, but yet you try to speak with a supervisor, manager “ they don’t have one.” So who it’s going to solve my problem? Nobody I just lost a lot of money for a kitchen that it’s not right and had to experience Tomya a disrespectful women who thinks her clients are always wrong, and even said we were un knowledge and stupid next to her.nnP.s. Tomya also made a mistake with the cabinets that are next to our stove. The drawer that pulls out hits my brand new stove and doesn’t even open half way. The door on the bottom opens the wrong way and hits the oven window.nnWe started this tragic experience 7/31/2020 to 8/24/2020 and are still waiting for the frame that they are going to replace ( waiting 10 more days). After, wait for the guys to come measure for the Rock(Quartz) which means 15 days more to install it. Unfortunately, we have to stay with no kitchen for at least a whole month!nnSincerely,nLesi and Mauricio GodoynMiami Fl.

Horrible customer service at the Hallandale Beach store. When I chose the cabinets styles and color which I liked, and asked for for an estimate the sales lady reminded me they close at 6:00 and it would take at least an hour to get this done. Told me to come back another day. I don’t think so! I’ll find another place. Specially after reading the reviews. Grant it that it was 5:15, but I was there standing waiting on her after she answered a call and was on there about 10 minutes. I guess staying 15-20 minutes after 6:00 would be a problem.

First time going there. They were very pleasant and helpful. I like when professionals get what your quirky words mean. Rick was great. If you're looking for cabinets, that are quality with a lower cost. You've found your place.

Very friendly all info on point love it going back

We met Cabinets to Go through HGTV. When we decided to remodel our kitchen, we visited its facilities at Hallandale, Florida where we were taken care of in an efficient, friendly, and truthful way by Mrs. Oniria Diaz, sales and designer executive. She was so patient with us and helped in making our new kitchen become a reality, The materials for installing the new cabinets in our kitchen were transported to by Mr. Khambreal Cumberbatch and the facility was run by Mr. Rainel Quevedo and Mr. Daniel Zayas. Oniria, Khambreal, Rainel and Daniel are very professional people, they performed their work very efficiently and cordially. The products we purchased from Cabinets to Go have a particularly good quality. We highly recommend these people and these products. Pablo and Graciela