All About U Home Improvements

Do yourself a favor and find a different company to work with. You will have much less stress, and satisfaction if you do. Now we absolutely understand that these are unprecedented times with COVID and shipping delays abound... but what isn’t expected is being told cabinets are being delivered and installed for a small kitchen and some bathrooms to have it take 16 days to complete... and actually wasn’t even completed by them in full, my contractor had to finish the job, fix part of what was done by their installer Steve and take over part of the project since Steve had zero desire to use some thinking skills to overcome a surprise and make it work.nnLouis seemed fine at 1st in speaking with him. But I had to stay on top of him, and we lived out of state. We were directed to a website to pick out what we wanted for countertops. We were NOT advised we were looking at samples of what the stone company had. Again, we were doing this from out of state. We picked several options, and awaited pricing. We provided the LOT numbers that we wanted. Why on earth would we believe were weren’t actually picking out those exact lots? Much to our surprise, they purchased something similar and found out just weeks prior to install of the countertops, months after we had picked out what we wanted. That was issue 1.nnLouis and I had email communications about the layout and what I wanted changed with the island layout he had designed. He didn’t communicate this to Steve and the measurements were wrong, and the island had to be taken apart and modified to work. My contractor had to go back and fix part of the island that Steve did as it was completely lopsided in design, again not thinking how to properly fix an error on their part.nnI cannot believe a company that installs cabinets doesn’t have a proper truck to deliver all cabinets at one time. On the 1st day Steve brought some cabinets, and said he had to go back to get more and it was 1.5 hours Roundtrip. He was gone almost 2.5 hours, (there location is 30 minutes from us) unloaded those and left for the day. At most Steve worked 2 hours at a time. He told me a kitchen my size and bathrooms take 2 to 3 days normally... stood in my kitchen with cabinet pieces laying all around - but couldn’t offer a reason as to why it was taking weeks. I do mean weeks. I called the office and left a message for Louis demanding to know what was going on. Why was a two day job on day 14 at the the time of my call. Why after explaining that my child was extremely immune compromised and they all needed to wear masks was he now coming in without one. Why had no one done the template yet for the countertops, when the base had been ready to template for over a week. Steve would tell me it wasn’t his job. (Which he did do the last day he was in my home. He forget it and had to come back for it) Steve would tell me he would be at the house at 9am, and show up at 3pm, or not even at all. I had other trades in the house who couldn’t finish what they needed to do because Steve wasn't there. A poor electrician waited for hours for Steve to show up as he needed to do some work for the island, but needed Steve to advise him what needed to be done exactly. Our entire finishing of our complete home remodel got pushed back over a month because of All About U.nnI literally just received my countertops yesterday.... YESTERDAY 12.16.20 and cabinets came in pieces from 11.11.20 until Steves last day on 11.27.20 when they finally came back to finish (in part - they only installed some of the hardware also drilled a hole in my Tupperware doing so, again my contractor had to finish installing the remaining hardware). I have YET to hear from Louis. He could’ve called me back to explain the reasons behind the crazy delays, and Steve only working 45 minutes to 2 hours tops. Apologized for not updating the layout of the island, the improper explanation of the countertops, and so much more. But he hasn’t. He has not been a responsible business owner, and left me know choice but to leave a review to warn others.

We are only in the planning stages, but have found Louis to be knowledgeable and professional. He showed up at our home on time for the measurements and at our appointment today he had the design ready. We are very impressed.

We have used All About U for multiple projects. They have always been professional and extremely understanding of what we wanted. They are quick to respond and we truly value the quality of their craftsmanship. The owner is AWESOME to work with and a great person all around. We highly recommend them to everyone we do business with, family, and friends.

Awesome company to work with on time and smooth install. They were professional and understanding to the few changes we wanted mid way through the job.nAll and all we were pleased with our cabinets and grainte. I would highly recommend to anyone looking to do a remodel

Great team!!