Modern Home Idaho

Awesome people! Great customer service

My sons recently moved to Jackson , Wy . I furnished the living room and dining room via FaceTime with the help of Hailey, She was awesome! Found furniture that fit the floor plan , was stylish and within my budget. The level of quality and customer service of Modern Home is fabulous! Great prices, service, and personal attention! Highly recommend , we love everything.

I order furniture From modern home almost 9 months ago and everyone month they would give me a delivering date only to come to find out every delivering date my furniture would not be delivered as told. so after waiting 9 month for my furniture I decide to call a week ago to find out what is going on and they tell me that they are no longer working with that manufacture and now that I'm reading some of these reviews I'm finding out that more then 3 months ago they stopped working with their supplier they don't even give you a call to tell you that they stop work with their supplier. huge lack in communication. the owner only cares when they have you money, once they have your money they no longer care about you, if he truly care then he would have contacted everyone who bought furniture from their supplier and told you that you wont be getting the set anymore and would you like to pick something else out or would you like a refund

I DO NOT RECOMMEND MODERN HOMES! I waited HALF A YEAR for my furniture to arrive and it NEVER DID! FALSE PROMISES that my furniture would be in the following month only to be lied to again and again. I had bought an entire bedroom set, including the bedsheets displayed with the bedroom furniture. I was so excited for the bedroom set to arrive that I installed new floors and a matching brick accent wall in the bedroom to match the anticipated bedroom furniture. AFTER HALF A YEAR of waiting I finally went in to be told that the supplier was no longer working with Modern Homes and was asked to pick another bedroom set OR to keep on waiting, but that it MAY not come in. I asked if I could take the floor display, but to my disappointment, out of the entire bedroom set only the dresser was available. I was told over the phone by the assistant manager that due to my circumstance I would get a full refund without any re-stock fees for everything purchased, but when the time came the OWNER refused to issue a full refund. Owner went as far as refuse to give credit, kicked me out of the store and called the police on me. I DEFINITELY DO NOT RECOMMEND MODERN HOMES! If their deals seem like steals or to good to be true they probably are! It cost me time and money and the store owner refused to take any ownership for their errors or show any empathy. I WOULD DEFINITELY NOT RECOMMEND MODERN HOMES TO ANYONE!

Been going here for years for my bedroom sets and sofas love this place! The owners are great and will help you with just about anything you’re looking for! Great sales staff has well! 10/10