Rio Chama Espresso

Great coffee and nice people. We had pumpkin spice lattes and they were the best we've ever had. Changed plans the second day of our trip so we could get them again. I also loved the decor inside, I felt very at home. We had our coffee to go, but it would be a really nice place to hang out.

Was coming into town for a day trip and stopped in for some coffee. The place was cute. I ordered a latte, but what I received was more like a cappuccino-- More than half my drink was just milk foam. When you pay $8 for a drink, you just expect it to be what you ordered, so I was disappointed there. I ended up stopping back in for another cup before I left town and mentioned my issue with my drink in the morning. I was hoping they would help me out in some fashion. The worker I talked to about it identified herself as the owner/manager. The customer service could be better because she didn't try to offer any resolution for my issue from the morning. She actually even made excuses for the issue (i.e. using a milk brand she wasn't used to) versus trying to correct it. The worker she was alongside even pointed out she had noticed me come in that morning. The owner also didn't make me the right drink the 2nd time I came in and when I corrected her, she told me that's not what I had ordered. Then instead of making me a new version of the drink I had ordered, she took back the first one (which I had already drank out of--health code violation especially right now during COVID pandemic), and just added more syrup to it before handing it back to me.nnI was really disappointed with the level of service that was given to me from my visits. The coffee was good, but not worth the money given the poor quality of service--especially when the establishment is not willing to fix their own mistakes without repercussions to the customer. As a customer I am pretty tolerant, but I will always draw the line at poor service.nnThere are other reviewers stating issues--but all I still see is the owner/management making excuses for poor service/quality versus being apologetic and trying to make it right.nnJust know that if you have any type of issue with this establishment (with their products or service)it is unlikely they will fix it for you.

Awesome coffee shop and great bakery! Must try the NM sunrise cibatta sandwiches

Mayan hot chocolate, double shot, extra spicy = party.

Being a retired barista and coffee shop owner myself , I was hesitant as to stopping at an unfamiliar coffee shop. As soon as I walked in the young barista greeted me excitedly and helped me understand the coffee blends this shop has. I am a very particular woman with my coffee but the barista asked questions as too my preference and listened to my stories of my own coffee shop experiences. She made me the best cappuccino I've had in a very long time. Perfect steamed milk, Perfect drink. I will definitely be coming back with more people and more frequently. Great staff choice!