Map
Detailed Information
- Place Types Spa
- Address 45 Pond St, Norwell, MA 02061, USA
- Coordinate 42.170696,-70.885428
- Website http://www.nespas.com/
- Rating 4.7
- Compound Code 54C7+7R Norwell, MA, USA
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday 11:00 AM – 4:00 PM
Photos
Reviews
NEVER EVER PURCHASE from New England Spas; if you need service, they won’t call you back, schedule, or keep an appointment. Our $15K hot tub has been COMPLETELY INOPERABLE SINCE OCTOBER (nearly two months ago). New England Spas wouldn’t return calls, emails, and web app appointment requests. Exasperated, and after several weeks of unanswered service requests, I called and spoke with a very helpful sales manager who apologized and had their service department return my calls to schedule a service call for December 7 (two months after we first began requesting service). Today, December 1, we received an email telling us our December 7 appointment was cancelled and needed to be rescheduled for December 16. This means, if they keep the December 16 appointment, we will have a hot tub sitting inoperable for over two months since we began requesting service. Paying $15K+ for a hot tub that literally doesn’t work and you can’t get serviced is a crime.
Kudos to Joel and Matt B for spa service repairs today in the pouring rain! Both were very professional and completed the task at hand working together as a TEAM!
I purchased a NE Spa for the first time. I had a lot of questions. Matthew Bernier on the service team was incredibly helpful. He came a few days earlier than scheduled since he happened to be in the area. He returned another day when a different maintenance topic came up. He was thorough and friendly to work with. Thank you!
This may be my first time writing a review ever but I was so appreciative of Cathy O'Keefe who went completely out of her way to do an amazing job at New England Spa. I had some complicated questions that required a bit of research and she got back to me the very next day with accurate info and needed price quotes. She took time to review pictures to insure there were no model changes over time. I really felt like I was treated very special and it is rare to find this level of customer service these days! Fantastic job!!
Bought a Sundance spa at the Norwell NE Spas location last month. So far very happy with the spa. Delivery went incredibly smooth thanks to Rory who led the delivery team in a friendly and professional manner. Sales guy Greg did a great job with detailed info on the initial set-up and water maintenance of the spa.
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