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Kitchens on the Fly

15 Columbia Rd, Pembroke, MA 02359, USA
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Julia Dixon (08/13/2013)
I purchased my kitchen in Feb 2013.nI love the design and the cabinets however I am very upset by the lack of customernservice.nDuring delivery two doors were damaged. I was assured that they would be replaced.nSeveral calls later I realized that Michelle had no intention of replacing the damaged doors.nAll through the process of the design and installation I was constantly told what a great deal I was getting. I did not ask for favors, I paid cash for the kitchen I could afford.nI was hoping to have a kitchen of my dreams. Whether large or small any customer should expect the perfect kitchen.nI guess I was just too small a client to deserve the customer service a larger project would get.nI am a business owner myself and I believe that Michelle needs to take care of the finer details making sure her customers are happy rather than hoping that by ignoring them they will go away.
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