Metro by T-Mobile

Not very good service, associates not very knowledgable, had several different associates helping out. most pretty clueless. Also did not honor the offers that Sprint said they would. Will Review later hopefully better next time, but if you value your time and money I'd reccommend another T Mobile store.

I've been a customer of Metro PCS for quite a while. I think they're just as good as any other company out there they all have their pros and cons. But I'll tell you what I hate about Metro PCS his having to go into the store and talk to someone. Every store I've been into in Lincoln the people working there have been the most rude unhelpful customer service I've ever encountered. I'd rather have to call customer service on straight talk and get some person who speaks Swahili then they're going to deal with their employees. Wanted to pay my bill and see about getting an upgrade or what I can do about getting a new phone because my phone sucks. But it looks like I'm a be switching companies now

They are all clueless!! That being said my problems get fixed one way or another because the problems have been because they are unaware of what they are doing in the first place. They have also replaced my phone multiple times by they I mean (diamond). Once because I broke it and the other because it would not charge after dying. A sad fact is that she does not work there anymore. So to the other store I will be going. Because if i simply can not handle the staff left at this location.

I love metro by t-mobile . love it. never had no problem . company. thank you.

My husband's phone was having problems and after the third time going in, they finally fixed it.