U-Haul Moving & Storage of Nashville

As a moving company we rent trucks quite often so I've had a lot of experience renting from various U-Haul locations throughout the contiguous states. I will admit that the general manager, John, is one of the best I've dealt with over the years. Unfortunately this review is in regards to the manager Tiffany. Absolutely top 3 rudest managers I've ever witnessed. She kept my card on file and charges it automatically without my consent. The issue was supposed to be fixed the last time it occurred. I normally don't give negative reviews but I truly believe this one is long overdue. I wish I would've recorded the conversation to add context to this review. If one of my managers had spoken to even a potential client the way Tiffany spoke to me I most likely would let them go. I'm extremely disappointed with my experience with U-Haul today.

So far this place is great. They are taking covid seriously. They are extremely helpful. The guy that helped me was excellent with helping determine what size of unit we would need and we had a uhaul drop off location set for somewhere in East Nashville and he was able to change that so I could drop off my truck at this location as soon as we finished unloading. Seems very safe and lots of cameras. Would recommend this to a friend!

John Walker was very helpful friendly and professional.

Excellent service!! I highly recommend this location. I worked with Tiffany and this location’s team, they are all amazing people. Thank you for making my move easier!!

Great to work with these staff. The do keep the place immaculately clean. We’ve got 2 units as we just moved here and waiting to move into our house. Its easy to pull up and empty or load the truck. Its cooled- which has been worth it this summer at 90+ degrees. Its a 15 minute trip but glad to make it.