Map
Detailed Information
- Place Types Bakery
- Address 399 Great Plain Ave, Needham, MA 02492, USA
- Coordinate 42.2762523,-71.215101
- Website https://smart.link/abu8tr12sc1y6?utm_source=google&utm_medium=l
- Rating 3.4
- Compound Code 7QGM+GX Needham, MA, USA
Openning hours
- Monday 6:00 AM – 5:00 PM
- Tuesday 6:00 AM – 7:00 PM
- Wednesday 6:00 AM – 7:00 PM
- Thursday 6:00 AM – 7:00 PM
- Friday 6:00 AM – 7:00 PM
- Saturday 6:00 AM – 7:00 PM
- Sunday 6:00 AM – 7:00 PM
Photos
Reviews
It’s almost impressive how bad the chestnut street service is. Several times now, the staff has gotten my order wrong. Even with to-go orders (which have the order written down on the receipt) there’s a 50% chance you’re order will be completely wrong. The “management” there also sucks. The previous manager of this location was super nice and took his job seriously, and some of the veteran employees are awesome and professional. But these new managers are clowns. They seem to be hiring and firing people constantly. The employees act like they are constantly being watched and judged by them. Apparently, the Dunkin’s employee benefits sign outside is also a complete lie.
Nana is great. She the only reason this place is getting any stars from me. Apart from her, this place is horrid. A younger worker seriously messed up my order three times in a row. When I asked if she could remake it, she had a really weird attitude and then complained about me to another worker (clearly aware that I was standing right next to them). I haven’t seen her since, so I’m assuming she was let go. I’ve had to start checking my orders before leaving to make sure they haven’t been made wrong... I blame the management. Train your employees and stop hiring people that are annoying and rude.
More Donsistant than some of the Dunkins but service leaves something to be desired...
Limited choice but very good and expedient service.
All depends on who's working there.
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