Apple Annie's Bake Shop

My wife ordered my daughter's 11th birthday cake from this location. We have always used the Kerr Ave. location prior.nI have ate an Apple Annie's birthday cake almost every year for 40 years and loved everyone. My kids have had one as well, this year the Military cutoff location did the cake.nThe cake itself was good, the icing was like eating a pound of butter. Every kid at the party, including my daughter, scraped it off. I tried it and it was nauseating, no sweetness at all, like raw colored butter.nI don't know what the problem in the kitchen is but it should be fixed.n90.00 for what I expect is fine, I pay for quality; I could just sprinkeled strawberry syup on a bucket of country crock and had the same result this time.nMy wife called about it and said she wasn't happy but wouldn't tell me why.nI am not going to call back and we won't be back there.

I’m only posting review only because I got no response from management I bought a cake and a immediately fell apart after waiting in line for two hours and being ignored on Christmas Eve. I would not recommend wasting your hard-earned money on this company especially with such terrible Service, not even to get back to you when you call and tell them your childs cake has fallen apart on the walk to the car.nnUpdate to my review the manager made it right and gave me a full refund which is much appreciated. An honorable business in this day and age is hard to find

I usually only take the time to write good reviews, but since it's the 3rd time I have had the same issue I'm hoping managment will take note. On 2/12/21, I purchased 2 Linzer Tart Cookies (large), Black & White cookie and a BearClaw. The Black & White crumbled like bread crumbs the icing just fell off.Both Linzers Rasberry preserves were like glue not fresh like at all.n. I know not a large order but not the point.I hate when I have to throw money away and not even get to enjoy.. I have been in the food / service industry most of mfy life and I have always said if you wouldn't eat it ,Dont Serve it.You have a Great Bakery, just hoping for better consistency. Thanks

Refused to make what I needed which was very simple.

Very rich and wonderful Pecan pie.