Sweet Thing Bakery & Cafe

I ordered a bridal shower cake from Sweet Thing. I was hoping to get the cake from Nickles Pickles, but the owner has been having health issues. I called her sister and she recommended Sweet Thing. When I ordered the cake, I was told that I should send a picture of what I wanted and they would give me the price. I received a message the next day as a reminder. I sent several pics and was told the price in return. I inquired about payment. No response. Two days later, I got a text confirming the date and time of pickup. Again I inquired about payment. Again, no response. On Saturday, my pickup time, I arrived to get my cake. Surprise!!! NO CAKE. The girls working that day were very apologetic, which didn't help- I still didn't have a cake!! The girls working told me that this kind of thing had happened before, and they offered to decorate enough cupcakes for the shower at no charge. Since I had no other choice, I agreed. The cupcakes were cute, but they were not the gorgeous cake I ordered! Apparently, I was supposed to pay a deposit, never mentioned, and pay in full before pickup, never mentioned! When I got no response to my offer to pay, I believed that I would be paying at pickup. The decorator and the co-owner seriously dropped the ball! Somebody needs to work on their communication skills.nHad it not been for the young ladies who fixed the cupcakes, I would be leaving a 0 stars review.

I am very disappointed at the customer service that I received from Sweet Thing Bakery. I had a red velvet cake ordered for my birthday, the icing or flowers on the cake had coconut in it. My husband is allergic to coconut. We called the bakery and they told us to bring the cake back. When my husband got there with the cake, the person that spoke with him argued that the cake did not have coconut, they took the cake and offered nothing in exchange. I used to think highly of Sweet Thing Bakery and would recommend them to everyone. I will not anymore. Very disappointed!

I have heard great things about this bakery but I am very disappointed to say my experience was not the best. I was in town for an appointment and decided to stop in for some sweet treats. They looked amazing but once I got home and tried what I had purchased, I was very disappointed to say the least considering I paid $25 for 6 cupcakes and 4 cookies!!! The cupcakes were not fresh and actually tasted as though they had been made days ago. The icing on them was hard and again tasted old. My kids would not even eat them. The sugar cookie I got was amazing but the others unfortunately were extremely hard and crunchy. I did not let my toddlers eat them in fear of choking! If I didn’t live an hour away, I would have went back and demanded a refund.

Amazing cakes and pastries also great customer service. Preston is a amazing at what he does made me the perfect wedding cake 5 years ago every year we stop back there and get cupcakes in our wedding cake flavors. The vanilla bean is the best vanilla cake ive ever had and the strawberry champagne is to die for

Sweet Thing Bakery & Cafe supplied cupcakes for our daughters wedding, and we have had nothing but rave reviews from all the guest. The bride and groom chose their 14 favorite flavors and not one of them disappointed! Would highly recommend them for your wedding or next event!