Fancy Pastry Shop

We placed a corporate order of 16 assorted pastries on Wednesday afternoon for pickup on Thursday morning at 8:00. When I arrived at 8:00 for pickup they informed me, after looking nonchalantly, that the order had not been filled. There were 3-4 employees in the store, none of which helped the lady that was actually looking for the order. It was like they really could have cared less about the customer. After it was determined that my order had not been filled I asked if they could just fill it, they informed me that they didn’t have all of the pastries that were in the order. I was not asked if I would like to replace the items with other items until I suggested that. The choices were limited so I only chose 5 of the 9 items that were missing. They ended up charging me for the original order saying that the things I chose to replace with were actually more expensive as to say that they were doing me a favor. It was my first time going there and our first order for our office. Needless to say it will be my last.

As soon as you step inside the door the overwhelming scent of sugar is mesmerizing! Fresh, flaky, puffy pastries! Oh my - its so tasty. Definitely one of my newest favorite spots for a family treat!

How do you not Love Fancy Pastry i just wish they had more sugar free and gluten free items.

Always bought my sons birthday cakes here. Every year for 18 years! (If that tells u how wonderful they are?!?) They can and will do ANY CHARACTERS OR THEMED CAKE U DESIRE!!!! amazing food, wonderful service! Fair pricing!!!

Been coming here forever. From Lexington, but live in Charlotte now and still drive up to come here. Coming today to be exact. Love it