Office Depot

I just moved here. I use Office Depot on a regular basis. The employees at this location displayed exceptional customer service with a smile and a positive attitude. The employees were patient and kind! They went out of their to help you! This store stands out from among the rest! It shines because at the heart is the employees who display a strong work ethic combined with professionalism and integrity! Awesome job guys!!ud83dudc4dud83dudc4dud83dudc4d

Marcus ( I hope I'm spelling his name right) was a huge help & extremely professional. He made sure I left with everything I needed. Thanks again Marcus! I'll be coming back here for all other needs.

Came in yesterday around 2:45pm, to print some documents. The young girl with long strawberry blonde hair at the print counter was EXTREMELY dismissive and unprofessional to me during my entire visit. I initially used self service printing, as I’ve done it before on my own with no problems. I had a couple of questions about sending more than one job to the printer, and wasn’t sure if it would process on my card as more than one transaction. Her demeanor was very rude. At one point, I went over to the counter. She was in the middle of a conversation with a male employee at the other end of the counter, about personal things not relating to work. But I respectfully stood there and waited to be acknowledged, hoping they would end their conversation. I was to her right, not behind her, so she definitely saw me. The male employee was facing me, and saw me as well. After about sixty seconds of waiting, I politely said “excuse me”, then waited for her to cross the area over to me. But while still leaned over on the counter with her forearms, she only turned her head towards me and said, “yeah”. That was the icing on the cake for me. I asked for a paper bag for my print job and she handed it to me and rudely said, “there you go”. Upon exiting I approached a man who had a sales manager title on his name tag. Asked if he was the store manager, he said he’s a department manager. Told him the story and by his facial expression, he seemed appalled himself. I insisted he review the cameras so he could see exactly how rude her behavior was. He apologized on her behalf, then assured me he’d tell the GM. With the economy the way it is, and with hundreds of thousands of people unemployed right now, even those with masters degrees, etc. It saddens me to see anyone, any age, be so unappreciative of the employment they have. I won’t return to this location, and would love for someone to follow up with me about this encounter.

My father's funeral was March 26 2021 and on the 25 everyone thought the obituaries were done well they were not so I went in office depot trying to get them done at 7pm and they close at 9 when I say Alicia went out of her way to help us I don't know what we would have done if she did not get it done thanks so much

Find it extremely odd that reviews that appeared before are now no longer available. Especially when those reviews listed valuable information and experiences from this location. So I guess if you’ve had a problem here they just sweep it under the rug and no one gets reprimanded.