Missouri Furniture

Eric and art was totally awesome they went above and beyond service and was straight up down to earth to deal with i would definitely recommend this store to anyone and if they don't have what your needing they will find it for you from sister stores and you want quality you get it at this store. yes it is a little higher but well worth the money .yes we will definetly go back! ud83dudc4d

I have never had such good customer service as we have had at Missouri Furniture! Jessica is very professional....friendly....informative and we will definitely share our shopping experience with family and friends! Thank you again Jessica!

We've made several purchases in the last 5 months, Jessica's a wonderful sales person, highly recommend her.nWe are so happy with our furniture

I don't often leave reviews but there are those cases when a review is due for the abysmally poor service.nnSo, my wife and I bought a new GE washer and dryer set and paid over $2000 dollars including delivery fees and taxes. We've recently PCS'ed from Alaska and we've only been in the state a few days. We ordered furnitures along with the washer/dryer set and they were very nice, provided amazing customer service until we cancelled the furniture part of our order. Service went from 100% quality to 0% almost instantly.nnOur first attempt to use the washer and it began shaking violently during the spin/rinse cycle. It shook so violently my children thought we were going through another Alaska earthquake. The washer displays a water error even though we can see its pushing water. It does not complete the wash cycle. Timer shows 17 minutes, then 15 minutes, then 17 minutes then 16 minutes. I called Missouri furniture and they are giving me the run around.nnThey refused to replace the day old machine and instead scheduled a repair person to come to my home between 6:30pm and 8:30pm. I am not dealing with a broken brand new machine. New things are supposed to work. At least for a little while befofe they break. If they don't it means they are defective.nnNow I am left to dispute with USAA so I have started the dispute process because this is absolutd nonsense. I called a few times to speak with a manager and after a 35+ minutes on hold, I got leave your name and number and manager will call you back. Their policy says happiness guarantee. Its all talk.

We had a good experience with MO furniture in St. James. They have a good selection of American made furniture. Our sales person Jessica Spurgeon was very helpful, would definitely recommend her service