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Penske Truck Rental

2450 Cumberland Pkwy SE, Atlanta, GA 30339, USA

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Detailed Information

Place Types Moving company
Address 2450 Cumberland Pkwy SE, Atlanta, GA 30339, USA
Coordinate 33.8622824,-84.4763753
Website https://www.pensketruckrental.com/locations/georgia/atlanta/003
Rating 1.8
Compound Code VG6F+WC Atlanta, GA, USA

Openning hours

Monday 6:00 AM – 7:30 PM
Tuesday 6:00 AM – 7:30 PM
Wednesday 6:00 AM – 7:30 PM
Thursday 6:00 AM – 7:30 PM
Friday 6:00 AM – 7:30 PM
Saturday 6:00 AM – 7:30 PM
Sunday 8:00 AM – 7:30 PM

Photos

Reviews

Jay Musselwhite (07/30/2013)

The trucks themselves are great. However, the penske-home depot coordination is awful. I rented a truck for one day, returned it that night using the dropbox. Home Depot apparently didn't check it in in time the next morning and I was charged an extra day. Also, you are required to give a $150 deposit, but they don't tell you that it takes 5-7 business days to get that money refunded. Keep that in mind before you rent. As of the writing of this review, I have yet to see any money refunded a week later, but they have no problem taking your money immediately. In total, I have been charged $378 for a truck that should in the end have cost me $140. You call Home Depot and they tell you to call Penske. You call Penske and they tell you to call Home Depot. Next time, I will rent directly from a Penske truck office.nn--------------------------nnUpdate: Over 7 days and i still have not gotten any money returned. For the extra day overage, I was told at one time by a Penske agent that I'd have to dispute that charge with my bank. Unbelievable. I will never do business with Penske again.

Kyle Taylor (08/02/2020)

Terrible service.

Chris Owen (11/02/2015)

I wish I could give a zero. I am a home depot and penske regular. But this was a horrible experience. Over an hour to return my truck because the tool guy didn't know how to do a proper return. Then once he figured it out took another 30 minutes to get my deposit back. All the while I had a cab on the meter waiting for me. Rediculios

Justin Mang (08/18/2014)

Terrible service in store. Went back and forth for about an hour between 2 different people to get a truck rented. Guy didn't know anything about the insurance offered or what it covered. Had to call Penske customer service to ask questions. Made me feel real unsure about signing anything because he never went over any of the paperwork. Looks like the guy a year ago had the same issues. He did go over the truck in detail and ask if I knew how to use it and the trailer. I can supply his name but I wont do it here because this is more of a Penske issue by letting untrained associates sell your product.

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Extra Space Storage