Kohl's

I called the Palm Coast Store in reference to a price match. They told me they do..I bring in a ad. I went to the store and Diane denied the ad and all the competitors offers. I called customer service and they honored the price process the order with no problem. with the ad i should Diane . Diane.. and Tami managers of the Palm coast stores treated me like no CS should be treated. I paid for the item to pick up the product and it was behind the counter with my name on it. Diane refuse to give me the order .I called customer after an hour at the store. Diane claimed Kohl's CS is not the store. CS provided a reference number and told me to pick up my order and Diane told me no.. She will not give me my order. I paid for this item. I had to the provide the toll free number to a manager who had no knowledge of the complaint department and all the employees had no clue. I had to call CS on my phone for Diane pretended to go to the back returned and stated no reference number existed and the had no knowledge of what I was talking about. I called CS in the Store waited another 30 minutes they pulled the reference number and complaint. Diane was pulling a control and gate keepers move instead of the cares model. This is not the first time this happens at the store that's claims no hassle returns. If you order online yo need to be careful not the same company as per Diane.. I even asked her to call Heather because of her lack of knowledge. Diane argued and refuse to listen. Diane asked where did I work. I told her retail as well and the difference is when online clients come in i give them the same CS and I don't state online and we are not the same company. In the end the case is open and i paid for something that the store has in stock and Diane refuse to give it to my kind. Whatever, that means.../thank you for your reply again Online and CS Toll free not the problem. I was told I would get a call no call no product and Kohl's store holding my product. this started on 01/08/21 today 01/11/21 at this point the cares model doesn't apply in store. I did more research this store more complaints on attitudes and the same issues. If anything you are correct. COACHING like ASAP.we are on day 14 0f January no reply

Neat, clean store. Everything is simple to find. Usually not crowded. One stop for various different needs. Staff is great and friendly. And you always get Kohl's cash.

Best Kohls ever visited. It appeared it was brand new and just opened. Only 4 stars due to a bit long in check out. We'll stock and reasonable pricing.

Bought a new very beautiful suit for a job and the price was not high, I would say it was normal but quality of it is very cool and looks on me very well. Exited, of course 5 stars, best service

I love the styles I find in the juniors and women's department and the cashiers are always professional and friendly. The home decor section tends to be a bit pricey for what I'm looking for, but sometimes I may find a small item on sale that I like.