Kohala Spa

Booked the Naupaka Ritual twice and was treated excellently by Erin. The locker room area was clean and organized, the staff were courteous and professional. Everything was incredible. I cannot recommend this place enough.

The spa facility (not co-ed) and treatments are fine, quite nice and very enjoyable. Management is poor and deserves 1 star for absence of customer service. I booked online because an advertised offer and then was given excuses as to why I could not receive said offer. There was no fine print and it would not have cost management anything to comp me the $50 for the online offer but nope, absolutely nothing. Experiences like that annoy me so for our second spa visit on the trip we’ll go to the Sheraton in Kona.

I’d actually like to give them zero stars but that’s not an option. Ran so late I ended up leaving and no apologies. Way overpriced. Would not recommend… Don’t bother

I treated myself to a Lomi Lomi Massage. It felt incredible! Can't find one here in San Diego...guess I'll have to return!

I have been here several times for various services. You are treated very well whether you are getting 1 treatment or spending the day at the spa. I really love the skin treatments and facials here. I always feel beautiful and renewed afterward. The atmosphere and amenities are also major highlights of this space. It is a very calming place. I greatly appreciate that this spa has its own space that provides a real retreat rather than merely being a sterile looking space with treatment rooms in a store front. The locker areas feature rock whirlpools, saunas, and steam showers. They also always have yummy tea and fruit on hand in the treatment waiting area.