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Massage Envy

5110 Mae Anne Ave, Reno, NV 89523, USA
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Detailed Information
Openning hours
  • Monday 8:00 AM – 10:00 PM
  • Tuesday 8:00 AM – 10:00 PM
  • Wednesday 8:00 AM – 10:00 PM
  • Thursday 8:00 AM – 10:00 PM
  • Friday 8:00 AM – 10:00 PM
  • Saturday 8:00 AM – 10:00 PM
  • Sunday 9:00 AM – 9:00 PM
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Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Massage Envy
Reviews
Chris (01/07/2021)
I book and pay for a 90 minute massage and they say allow for 10 minutes of consultation and dressing. So I am Actually paying for an 80 minute massage. My most recent massage was only for 70 minutes. They get me checked in late and finish way to early. When I bring this to the checkout agent, he has no clue on how to answer it. I have emailed the location for clarification on why I only got a 70 minute massage and they won't get back to me. Any other massage place I go to will honor the full 90 minutes or at most they allow for 5 minutes of dressing. Don't call this a 90 minute massage when you will only do 80 minutes, if your lucky.
Katrina Tona (02/01/2021)
I can’t say enough about Ray ! He doesn’t just do what he feels he wants your session to look like he actually listens and he will concentrate on what you tell him your needs are . He also understands this is a time of relaxation. He always makes sure I’m comfortable and always talks quietly to create that tranquil environment. To be honest if every therapist did this omg I believe they would double their customer base . I tried one other therapist and got my husband to try a therapist and both of them not good experiences . Both negative experiences were due to lack of listening to the needs of the client.
Cheston Turner (02/17/2021)
They are upscale and very good. I was pleasantly surprised
Susan screven (02/02/2021)
Xavier is an excellent therapist. He really helped me with a problem in my arm.
Jimmy Gassler (08/07/2020)
Absolutely unacceptable experience. I have been going to Massage Envy locations for 11 years. They have always been able to contact me if there was an issue. Today after driving an hour to get to this location, they informed me that my provider was out for the day and that I needed to reschedule. They apparently had the wrong phone number in my file and didn’t thing sending an email would be worth their time.nn2 hours round trip to be told this.nnTo be fair, the girl at the front desk who had the misfortune of informing me of this was very friendly.
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