Map
Detailed Information
- Place Types Electronics store
- Address 4995 Commerce Dr, Murray, UT 84107, USA
- Coordinate 40.6626766,-111.8982662
- Website http://www.cottonwoodsecurity.com/
- Rating 2.9
- Compound Code M472+3M Murray, UT, USA
Photos
Reviews
Absolutely unprofessional and overpriced. Owner Bob French has zero control, or authority over his workers. Bob has even been known to curse and yell at customers! (Read the other reviews here.) His employees are rude, and unwilling to work with you. Not to mention the unbelievable childish behavior. The likes of which I’ve never seen before! I did however, observe sloppy welds, and questionable workmanship on their doors and gates. There are many other iron gate and security companies in the salt lake valley that will treat you with respect, and professionalism. As well as actually give you a product worth the money! You will absolutely get a better deal per linear foot of fencing with other companies. If you’re in the market, I would recommend iron anvil, westernfenceco, carter welding, Rocky Mountain windows, or outback fencing. Thank you for reading, I hope I save you time and a headache with this review!
I have purchased 2 security doors on separate occasions , the second door I purchased was not right to begin with, when they installed it, the weather stripping at the bottom made the door stiff to open, I mentioned it to the installer, he said it would get better in time, eventually it came off completely. I called and talked to Bob , he wanted to charge me again to put more weather stripping . After calling Bob several times complaining , he finally came out himself to do the job. I noticed he was not able to get the weather stripping all the way on the door , he left about a foot of it hanging off the end, it wasn't long before the weather stripping was destroyed as well. HORRIBLE HORRIBLE COMPANY TO WORK WITH !!!
Had iron fencing installed by Cottonwood Security they did a fantastic job. Bob was down to earth and honest, went out of his way to keep us informed about the timing and cost of the project. Zach was extremely knowledgeable and diligent. He did his upmost to try to avoid the sprinkler system. Since my only second language is Japanese and not Spanish, it was nice to conduct business in English and have no linguistic barriers. I would wholeheartedly recommend Cottonwood Security. I was impressed and am confident in both their work and integrity.
Bob French and his crew are great to work with. They are honest people with good work ethics. Their craftsmanship is very good and they really care about the quality of their work. They are also able to do this great work at reasonable prices.
Bob is able to think outside of the box and really makes an effort to find the right solution that meet all of my goals (design, financial,
beauty, strengtstrength and security) for the project. I have used Bob again and again for myself, our business and referred them to my family and friends.
Cottonwood Security came to my house and gave a bid for refurbishing a rusting security door. Within two days—after I verbally agreed to hire them—they raised the bid by $50. There was no identifiable reason for the increase, they just quickly glossed over it with vague references to “the bottom line” and the increasing price of steel, which was completely irrelevant in my case because they were going to refurbish an existing door. They refused to honor the original bid. The whole situation gave me a bad feeling, as though they were looking for a bit more profit but were careful not to raise the price too much and risk that I would hire someone else. I did hire someone else, and Cottonwood Security permanently lost a customer for $50.
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