Map
Detailed Information
- Place Types Electronics store
- Address 55 Dorrance St, Providence, RI 02903, USA
- Coordinate 41.8238855,-71.412332
- Website https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7C
- Rating 3.7
- Compound Code RHFQ+H3 Providence, RI, USA
Openning hours
- Monday 8:00 AM – 7:00 PM
- Tuesday 8:00 AM – 7:00 PM
- Wednesday 8:00 AM – 7:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
I think this location is a good location because of Kennedy Plaza bus rider are able to get to this location without any problem but the customer service need to be more friendly and helpful.. Good customer service is key for me wanting to keep coming back and tell others about the service I receive.
They lied about services I would receivenwhen I got a new line and about receiving a gift car as a rebate. I contacted them and it was obvious they did not want to help and just wanted to get more money out of me with lies. It seems they just want to rip you off and just make sales for themselves. They are just ready to have you go deal with he said and she said arguments when you try to fix things as well. Do not come in and be very careful about deals they say you will be getting.
Jose always treats me like a KING! My next imminent purchase: the Samsung Galaxy A51 5G. Very excited/ I love coming here!
Today I went to ask a simple customer service question into the store and the manager was unreal. He didn’t even greet me! He umped right into interrupting one of his team members when they were trying to assist me. After he interfered without letting anyone talk in a very uncivilized manner he just went off the back. Didn’t even continue to try to help or give me any suggestions to possible alternatives with my situation. Yet bragged about being a manager. What kind of manager does that? Absolutely won’t suggest this store, ever!
Very unprofessional costumer servise. Gabriel make so much headache with her awful service ud83eudd2e.
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