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Pottery Barn

Garden City Center, 112 Hillside Rd, Cranston, RI 02920, USA

Map

Detailed Information

Place Types Furniture store
Address Garden City Center, 112 Hillside Rd, Cranston, RI 02920, USA
Coordinate 41.7614142,-71.4577293
Website https://www.potterybarn.com/stores/us/ri/cranston-garden-city-c
Rating 3.5
Compound Code QG6R+HW Cranston, RI, USA

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 10:00 AM – 7:00 PM

Photos

Reviews

Ben Marino (04/12/2021)

I will never buy anything from this store ever again. I went to buy a dining room table and chairs just after Christmas. I was told the availability of the table was within 1 month of purchase. The lady handling the order also ordered the wrong size table. It is now April, and I have had to correct the order 3 times due to the fact that the person who placed the order didn't know how to use their system and could tell that the table was back ordered. The table and chairs were supposed to be shipped all together, and I have had 3 separate deliveries after they lost a chair in the process. I still have not received my dining room table and have been charged twice for shipping and handling. When you call for customer assistance you have to talk to 5 different people to rectify the problems. Overall horrible experience, extreamly unprofessional, and unorganized. We were foolish enough to open the credit card, I can't regret this purchase enough. I don't recommend buying from this circus at all.

Rob P (02/05/2021)

I went in to buy a gift card. Nobody was at the register so I went to where a woman was seated talking to a couple about their wedding registry. I stood there for a few minutes. She glanced at me a couple of times and continued talking to the couple.nI walked around the store looking at items then came back awhile later. She was still talking to the couple. Again she looked at me and looked away without any acknowledgement that I was there.nI gave up and was on my way out of the store when another woman who I hadn't seen earlier went over to a register. She was very friendly and helpful. She's the only reason I didn't give just one star.

Isabelle W (11/21/2020)

Absolutely horrible experience. We walk in and the workers were having a full our argument with a different customer. Blonde lady said to the man “you don’t need to argue with me” We went for a return and it was so bad. They didn’t have enough cash and said “we know it’s not your fault”. Then said “we can tell by your facial expressions this isn’t going well”. (We made no facial expressions) She did not give her name but we were treated terribly. We were going to buy a good amount of things but we ended up leaving the items because she was being so manic and rude. Horrible staff.

Kathy S (08/06/2019)

Here is Pottery Barn's answer to global warming: keeping their giant doors wide open on a 91 deg. day in Garden City while blasting the air conditioner (see picture, taken July 29,2019). Stop by and let them know that you are not going to shop there until they get their heads out of their butts regarding climate change. They claim to be sustainable, but obviously they have no idea what that means. I confronted the clerk at the desk and have contacted corporate but they just don't care. By the way this practice is illegal in NYC, so ask them to please SHUT THE DOOR!