Map
Detailed Information
- Place Types Moving company
- Address 1715 Indian Wood Cir #200, Maumee, OH 43537, USA
- Coordinate 41.588478,-83.681867
- Website http://www.proudamericanvanlines.com/
- Rating 1.7
- Compound Code H8Q9+97 Maumee, OH, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Reviews
Don't use this company. I have done moves before (Internationally and local) and know there may be extra fees, there will be some challenges, but this was a bit much. For a professional company, they really dropped the ball and made no point for service recovery. Sure they say they will wrap your furniture but they don't tell you the shrink wrap and tape they use will cost you extra (Small amount of furniture . . . $200 extra). They decided to wrap the chair legs from the couch in a box and didn't tell me . . . $9.00 for the box (I had a new one right next to him) plus $12 for a professional wrapping fee. Customer service lacking in the point that there was no communication between dispatch and the local office. They really didn't seem to care. Our driver we ended up with, got lost in Washington DC and couldn't figure out how to get to our apartment complex (I had to have our concierge direct them). Got charged a ton of fees because his truck was too big (We explained to the company what the loading area was like on many occasions and they said no problem). Prices between what the driver had and the company were different. The ancient practices of only accepting money orders and on the final payment only a Postal money order . .. really ?!?!? They hold your stuff hostage till you pay the final amount and that includes running to a ATM for the extra fees they just charged. I could go on, but just don't use this company. I can't think of a single thing positive about the experience except we got our stuff within 4 days of our planned date.
Stay away from this company! They lie to you, charge way more then other companies and they steal your belongings! 90% of my furniture was damaged and it's been over 4 weeks and I am still waiting for them to get a truck to transport my motorcycle even though it was listed on the original contract and paid for. Extremely unhappy and utterly sick over the damage and stolen items. I have since been advised that any moving company based out of Florida should be avoided as they are the number one moving scammers in the US! If at all possible rent a u-haul and do it yourself, it will be a fraction of the price and you know your belongings will arrive safe and won't be stolen!
I didn’t even want to give give this company 1 star but in order to leave a review I needed to. Please stay away from this moving company! So many of our things were destroyed during our move. They also ended up adding $4000- worth of additional charges! So disappointed. Save yourself a lot of grief and avoid this company at all cost.
This was a very very well done job. They were so polite and so easy to deal with during the sales process and then the moving out process as well as the moving in process. I have moved a few times in my life and I have to say this was the easiest and most stress free move yet. I am so happy and thrilled that I chose such an amazing company to relocate my family and I. Thank you Proud American Van Lines.
Don’t go with them. They are the worst! They will add charges that they didn’t tell you about in the first place. They are incredibly rude!
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