Big Sam Moving Co. Inc.

PLEASE READ THIS!!! I used them before so decided to give them another shot, but what a mistake! They were so unprofessional and don’t know anything about customer service. First they didn’t even call to inform me that they are running late. After I called them they gave me different excuses every time as to why they are late. Finally, after going back and forth for 7 hours, they told me they’re not coming to help me with my move. This is SCAM!! The wort service I’ve ever gotten in my life. Please save your time and money and book with a company that’s reliable.

They came to the house. Randomly wanted to bump the price up 300$ and then after removing two boxes they said it was too much work and then left. Highly unprofessional and all 3 of them should be unemployed with this work ethic. Why drive over an hour away from your office just to waste gas and not do any work? Pure stupidity and laziness.

This firm was called last minute on Monday and turned up today and performed a great service. I coordinated the move from Europe while my wife is in New York. The staff were professional and went beyond to make sure she was happy with their service. I am happy to recommend them over and again without hesitation.

DO NOT USE BIG SAM MOVING COMPANY!!!!!!!!nThey are SO UNPROFESSIONAL AND SCAMMED US!!!!nnWe were scheduled to have the movers show up at 9:30 AM. They didn’t show up so we we called them. Instead of them calling us to let us know they will be running late, we had to call them. 1st RED FLAG. Diane informed us they will be there by 10:30 because they had a flat tire. DIDN”T SHOW UP. Called back, now she says they will be here by 12:30PM. We were frustrated but waited. AGAIN DIDN’T SHOW UP! Now we called Diane and she tells us to call Mike, the person in contact with the drivers. We told him we had to be moved by 4PM. He promised that will happen and they will be here soon. We wait. Diane or Mike NEVER call us! We continuously have to call them for updates. Mike PROMISED they will be here by 2:30. Of course, THEY DON’T SHOW UP! Finally get a phone call at 3 saying the driver is on their way and will be there in 10 minutes. 30 minutes pass by and of course they didn’t show up. The driver calls saying he just left and will be here in 35 minutes. We wait another 45 minutes. and call back. The driver gets frustrated and says he will be here soon. 30 minutes pass by and no one has showed up. It’s now 5PM. We call Diane, Mike, and the driver to get an update and NO ONE PICKS UP!! We call from a friends phone thinking they are ignoring our calls, and of course Mike picks up and informs us no one will be showing up today!!!!! WHY DID WE HAVE TO CALL FROM A DIFFERENT NUMBER FOR THEM TO PICK UP TO TELL US THEY WON’T BE COMING!?! HOW UNPROFESSIONAL!!!nnThe entire day went by and they played us all day and no one showed up!!! Luckily we have AMAZING friends and family who rolled up their sleeves and helped us disassemble all our furniture and we moved it all ourselves!!nnBIG SAM MOVING COMPANY IS SO UNRELIABLE, RUDE, AND UNPROFESSIONAL!!!! Moving is already SO STRESSFUL and the last thing you need is for the movers to do this!!nnPLEASE DO NOT USE BIG SAM MOVING COMPANY!!!!!!!!!!!

Horrible movers right from the get go were trying to trick. The booking Diane booked 3 movers for $110 per hour but only 2 guys showed up. They kept complaining the whole time. They changed the pricing on the fly and charged me one hour extra and threatened to take my stuff away. Stay away from this company.