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Detailed Information
Openning hours
  • Monday 11:00 AM – 8:00 PM
  • Tuesday 11:00 AM – 8:00 PM
  • Wednesday 11:00 AM – 8:00 PM
  • Thursday 11:00 AM – 8:00 PM
  • Friday 10:00 AM – 9:00 PM
  • Saturday 10:00 AM – 9:00 PM
  • Sunday 11:00 AM – 7:00 PM
Photos
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Williams-Sonoma
Reviews
Sharon Avant (09/04/2020)
The gentleman was very friendly I usually don't buy anything in that store because I have always been treated like i cant afford the store. Well my husband always wants to buy so much in there as he loves everything in there. For the first time yesterday we were treated very respectful and he even found the teapot in the color i was looking for and originally $100 we were willing to pay that but it was also on sale and marked down to $79. Very happy with my purchase and service.
Anne Sebestyen (10/14/2020)
I had to make an exchange for an on-line order and called the Natick MA WS store to make sure that what I needed was in stock. Carolyn answered and was fantastic. She found what I needed, and even though it was Friday agreed to put it on hold for me until Monday. When I went in on Monday, Carolyn happened to be there and was just as friendly, attentive, and understanding in person as she was over the phone. The entire staff at the store exuded friendliness and caring as well as a deep and solid knowledge of the store's products. I definitely recommend the Natick Williams-Sonoma store.
Mohammed AL-Maqbal (Eng,Mohammed) (07/19/2020)
I arrived to the store 10 minutes after closing time. I can see one employee inside the store so I called the number on the door and The guy answered me so I asked him my question about the espresso machine, I said i know you guys are closed but I just need an answer or if you have the part I need so I can come tomorrow, i’m outside the store now. What happened was awesome, above and beyond, he said “will I’m sorry we’re closed and I can’t talk to you like that I have to let you in i was like ud83dude26. Keith thats the employee’s name, I stayed for nearly 30 minutes, he answered my questions all of them, he explained and showed me how to clean my espresso machine, and he also gave me an advice on how to extend the life of the machine.nnThank you Keith,
Thomas Burnham (07/25/2020)
Freindly, knowledgeable service. Great store!
Emily Kay (03/11/2020)
Came in to look at an automatic espresso machine that we were thinking of purchasing. Upon asking if we could see a demo, we were rudely told that “demos are only for people who are considering buying a machine” by a woman with a terrible attitude. I’m sorry, but why do you think we were asking?? They eventually agreed to demo one of the machines (she demoed the wrong one, that was 2x our price range) and was not able to answer the most basic questions. We got more info by reading the label. It’s fine if you don’t know everything about a product, but the attitude was unnecessary and apparently very common based on other reviews.nnWe then went upstairs to Sur La Table who happily demonstrated multiple machines so we could easily compare functions. All of our questions were answered by a very kind, knowledgeable staff member. We ended up happily purchasing our Jura E8 from Sur La Table and can not recommend them enough over William Sanoma.
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