Map
Detailed Information
- Place Types Furniture store
- Address 1245 Worcester St, Natick, MA 01760, USA
- Coordinate 42.3008066,-71.3841354
- Website https://www.wayfair.com/wayfair-locations
- Rating 3.4
- Compound Code 8J28+88 Natick, MA, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 7:00 PM
- Saturday 11:00 AM – 7:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Very interesting little concept store. Enjoyed the holiday items and getting to see and inspect the products in person versus online. Your staff is excellent and I'm coming back to get a few items I saw on the shelves, great gift ideas.
I ordered a patio set and paid for assembly. The handyman assembled the furniture and it was not removed from the box prior to that. The wicker-rattan is broken in several places and the overall quality of the set is poor. Very small and the cushions are very thin and uncomfortable. I am returning the item, and had to hold for 1.5 hours to speak to customer service - and she was condescending. She kept saying “like I said...”nnSo I have to disassemble myself (after paying $200 to assemble) and I also have to pay $50 return shipping. So I lost $250 on a damaged low quality patio set. First and LAST time I will ever do business with Wayfair. If I could give less than 1 star I would. I have filed a complaint with the BBB and Consumer Affairs.
The mall space they occupy is way too small. You'll have better luck with at other furniture stores!!
I drove over 2 hours so I could buy a dinning room table and chairs because the store's web sight said they where open and guess What?? I get there and they are closed that was very disappointing I can not believe I drove all that way for nothing very disappointed
The customer support is totally bad. First of all you wait for more than 40 minutes to talk to someone and then they try the least to help you. I have even been to the Natick wayfair store and the customer care representatives their are rude and unhelpful. I am never buying anything again from wayfair. If you ever need to return or get a defective item from wayfair. Good luck for dealing with the unhelpful customer care.
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