Kurtis Kitchen & Bath

Husband reached out for an estimate on our half bath. We were texted by an employee who asked about more details about the project. Upon sharing with her, she stated “sorry we only do full remodels”which is confusing because this project would’ve been a full remodel. We texted back for further clarification and she never responded. So, I guess they don’t need the business? We even mentioned that we would be interested in the future for estimates on our full bath and kitchen and that did not seem to appeal. Anyway, we will be finding someone who is equally excited about our home renovation projects and the money we’re spending with them.

Nice presentation and they may do very good work, but their quote was at least double every other (3) estimates I had gotten. I have a large kitchen, but their price was crazy.

Henry was very easy to work with and made good suggestions but also listened to what we wanted in our kitchen. Everyone doing the work was professional, on time and cleaned up after themselves. Allen was very responsive and worked with us on the few issues that came up. We love our kitchen and will use Kurtis again

We went to Kurtis Kitchen 2 years ago for a major renovation of our 1957, very pink kitchen. This is a mixed review as there were several problems during the process. We liked the actual design of our new kitchen. The software that is used showed us exactly what our remodel would look like. It was easy to select granite, tile, and cabinets. We were able to select premium items that were beautiful.nnHowever, the construction process was very painful. They treated our home as if it were vacant. The tile man parked on our lawn, they didn't cover our wood floors, and basically made a mess in our home. Some of that was to be expected as it was a total gut. However, much of it was inexcusable. We were shocked to discover that for $30,000, they were not going to remove our ceiling of our small kitchen but were going to patch the old plaster to the newly installed drywall. I complained and they did remove it. However, they never mentioned that was an additional cost. Oddly enough, our new cabinets now don't go to the ceiling but have a 1/2 inch gap due to the ceiling removal. You would think that could have been corrected. In addition, the contractors didn't follow the original design and switched the spacing around. This caused the cabinet doors to bump into each other. I had to fight with them to correct this as they thought it was better the way they did it. I learned that contractors are very stubborn and think they are always right. Even our designer was on our side on this one as they didn't follow his plan. The tile work was very uneven and the sill under the window had a quarter inch gap between it and the tile. These items were fixed but should have been done correctly the first time. Also, the dishwasher wasn't leveled correctly causing the shelves to constantly slide forward. There are other little thing that still cause us to scratch our head.nnI will say that after all is said and done, we do like our kitchen. It is such a major improvement from what we had. However, the process should have been much smoother. We shouldn't have had to fight for everything. They did end up cleaning up the mess they left in our home and polished our wood floors.nnThe reason I am writing this review now is that I suspect Kurtis must be doing well and doesn't need any new business. We were ready to remodel our bathroom and I called Henry to do a design. We decided to not go with it. However, I then changed my mind and I actually called Henry several times. I stated I was interested in using him for the bathroom. We rethought it and really liked his design that he had worked on for us. He never called me back. So either he doesn't want to work with us or they are making a lot of money and don't need more. I am taking this as a good thing for us. If the bathroom is as difficult as the kitchen was, we are better off with another company. It is just too bad and extremely unprofessional to not return a potential customer's calls. We weren't difficult to work with. We just wanted the job done correctly. It wasn't cheap.

It was very easy working with Henry in the showroom, The trip to pick out the tile was also pleasant and he helped to find wonderful pieces that went well together. The main carpenter was very nice, professional and respectful of the house to leave it clean every night. The only downside was that I was only given 2 days to prime, paint and stain all the walls. (not enough time to get it done properly. I love my new bathroom, it looks very classy.