Mattress Firm Richmond IN

Walked in with a mattress in mind. Missy was amazing at explaining the store layout and helping us figure out the one we had in mind wasn't really going to work for us and instead found a better, more comfortable mattress, at a comparable cost! I love that they have different adjustable bases on the floor so you can try them out! That helped us to upgrade to a head and feet adjustable base with massage! We did not feel pressured or hassled and was promptly helped!

I had purchased a mattress online from Mattress Firm & had bad quality issues with the mattress. So I visited the store in Richmond, IN & was immediately put at ease to resolve by mattress defect. Another mattress was selected by myself & an even value trade was made that day. My new mattress is due to be delivered in one week.nWhat I thought was going to be a nightmare to get corrected was a pleasant experience. I would definitely recommend this store for your next mattress purchase. Customer service at a high level, is what I received, which is hard to come by these days. Thank you!!

Missy was wonderful! Took the time to hear what we wanted/needed then showed us the different options.nAnd stayed within our budget. I would recommend to all.

Absolutely amazing!! The salesperson was so kind and willing to help! I had recently had a bad experience trying to buy a mattress elsewhere, but was extremely pleased with Mattress Firm’s prices and customer service!! 10/10 would recommend!!

Everything was fine clean and salesperson answered all of the questions we had and was helpful