Joseph Salon-Spa

Very disappointed. I made an appointment for a hair service. The day of the scheduled service I was called by the salon to see if I could come in early, that the appointment before me was cancelled. I could not. Upon arriving on time for my scheduled appointment I waited 40 minutes before I had to get up and tell the girl behind the counter that my time was running up and I would need to be leaving soon. As it turned out, they did fill that appointment that was cancelled before me and that made the stylist run behind....which just wasted my entire afternoon. You see it took me 45 minutes to drive there, 45 minutes back then the 40 minutes in the waiting room. For someone who does not have a job, this may not be an issue...but it was a big issue for me. I have basically taken off work to get my hair done for a special event that weekend. I now have lost out of money that I could of made at work (and money that I truly needed) and my hair was not done. They did reschedule me for the next day, so again I took another afternoon off. The next day I was given a call a few hours before my scheduled appointment telling me that they needed to cancel again. The owner got on the phone and told me I had two choices #1 go to another salon or #2 come in again, tomorrow at 4:30. I of course could not take off 3 days in a row, in reality I could not take of the two days. I told him thank you and goodbye.

I had always wanted to try a Brazilian wax & tried a place that was cheaper the first time. . . needless to say, it was a horrible experience. I came to Joseph's Salon& Spa , & it was a completely different experience. Jennifer is a licensed Esthitician, & made the entire time enjoyable, light hearted, & even educational. She answered all of my questions & totally put my mind and body at ease. The environment was very clean, professional, & welcoming. I will definitely be a regular at Joseph's for all of my waxing needs.

I love my hair!!! Kayla is awesome.... great service and great experience overall. Thanks!

Excellent service