Consulado General de El Salvador en Dallas

There were two unprofessional women. There is an older woman with the man hair cut. These two ladies are very unpatience with no good comunicación manners. They don’t want people stand on line but there is no one there patiently to give directions about that. There’s no one with good manners how to talk to people about information on passport or DUI. Our Consulate need good people with professional manners to handles this kind of documents or help to lead our own community about their needs and help. People need to be respect and they will respect back. Come On People we all human being.

I almost have 3 months trying to make an appointment to get a doc, nobody answer the phones, whats app, the automatic response in messenger it is just that, and when i finally reach the office calling an emergency number one rude and upset guy told me to do it through the website but i have been trying time after time but there is no way to connect, so i was wondering my self if they are really working or just playing a game and making easy money

They never answer their phone it’s really irritating I’ve been trying to get my passport for a year now and I can never get them to answer the phone. If a one star was possible I would definitely give them 0 starud83dudc4e

Bad experience, make sure came 10 minutes before because security guard do not let you entrance, you must to wait in your car or parking lot around 15 meter away the entrance, they are caring to follows covi rules however they don’t care if I must to wait outside in cool weather or not. I have to wait outside on 43 degrees around 1 hour.

Son tan amargadas las que trabajan aquí. No tratan de ayudar a la gente. Tienen citas asta en unos dos meses y nadie te trata de ayudar ni dar opciones . Este no es el servicio que le tienen que dar a la gente que necesita ayuda y no se saben organizar para ayudar a la gente durante la situación del Coronavirus. La manager general debería de buscar una manera mejor de manejar este consulado y sus empleados ayudar a la gente.nnEverybody at this job sounds like they hate going to their job everyday . They are rude and don’t try to help you nor give you options to help your situation . If you have an emergency and need to set an urgent appointment they are not understanding of the situation at all and have appointments until in about 2 months. I don’t understand if they don’t care about helping people because they don’t have good management or what but it’s infuriating. As a business owner you should still have options soon , for emergencies, not until 2 months from the day someone calls you? You make sure to leave one slot open for emergencies/walk ins even with Covid going on people. If anyone knows where this Salvadoran Consulado can be reported so they can get better employees/management please let everyone know. It sounds like it’s not the first time they give everyone a bad experience/service as the rest of the reviews below mention. I don’t understand why they don’t take care of this.