Xidax PCs

Awesome products and great customer service. I was able to go online to their site and within a few minutes I had a customer service rep in chat to help build my laptop. Chris at Xidax was super professional and very helpful. Actually, there was a small issue with my order and he resolved it quickly and with patience. I basically got a better config due to his expertise and knowledge on how to get me the best deal for the laptop I was needing. Highly recommend and ask for Chris!

Any gaming PC I've ever owned I built myself. Deciding to buy a PC built from a company I eventually came across Xidax. Chris L. helped me via chat, email, and eventually a phone call for the final sale. Aside from the reasonable price for the hardware I was getting(and excellent warranty), Chris's attitude and knowledge made the purchase that much easier. I was speaking to him as easily as I would any of my personal friends that have computer hardware knowledge. Not once did he try to up-sale me on parts. I explained my budget and he helped me get the most out of my machine for what I could afford. Very satisfied with how this company operates and how their representatives treat people.

Xidax is absolutely amazing. I got my pc from them in March/April of 2020 and my system has been amazing. My wifi card went bad in November and when I co tacted them about it they sent me a new card even before I sent back the bad one. Their customer service is friendly and knowledgeable and I couldn't reccomend them any more. I think the process of building your own pc is a great experience the first and second time but honestly it can be skipped for the trade off benefit that xidax gives you. A lifetime warranty on something like an entire pc is kind of insane. Pc parts are bound to go bad eventually, but as long as you go with xidax you'll get a pc that will last you a decade before you might even need to start thinking of getting a whole new set up. If you buy upgrades or get replacents from them they will sit on the phone and walk you though the process. Once again I can't reccomend them any more than I already do! Edit: I'm just reading older reviews and wanted to say one more thing. Customer service was a bit overwhelmed when I first bought my pc and it was difficult to get into contact with them when covid really became a problem. But it's now November 2020 and out of the past 3 times I've contacted them for help with my wifi card; 2 times the answered instantly, the 3rd time I waited less than 10 minutes. I'm assuming the company has gotten a lot bigger in the past year and it really shows!

Do not trust this company. Prices are 300% of the actual system components. They do not also know how to build a Ryzen system. The default configuration for both Threadripper and 3rd Gen series stock 2666 or 3200Mhz ram. This leaves 10 to 15% performance on the table due to inter CCX talk in the chips. Default memory speed should be 3600Mhz and 3800Mhz overclocked for a 1:1 ratio. This company literally has no idea what they are doing.

Absolutely excellent customer service and expertise! A tremendous "Thanks" to Brayden and Xidax!