Map
Detailed Information
- Place Types Furniture store
- Address 7652 Holden St, Midvale, UT 84047, USA
- Coordinate 40.6122287,-111.9132095
- Website https://www.theblackgoosedesign.com/
- Rating 4.1
- Compound Code J36P+VP Midvale, UT, USA
Photos
Reviews
Del Reanne was fantastic! She represented the Black Goose Design group impeccably. She communicated design concepts and options clear and with confidence and she provided the guidance that I needed. Exceptional service and I would recommend her to everyone without reservation.
We bought an ottoman and a couch. I had to contact them to find out about pillows she promised I could change out. We were given 4 pillows the same fabric as the sectional couch. I took two of them in, so I only have two pillows. I was expecting pillows that looked good according to interior designer standards, contrasting colors. The overall feeling is I paid a high price but did not receive what I thought I was getting. Their furniture quality is great but customer service could have been better. They wanted to charge me 340$ for 4 more pillows.
High on themselves, and who needs 12 pillows on their couch? Desing is more like copy everything you see in a magazine, zero originality.
Not very friendly experience for out of area buyers. Would not arrange for someone to load our purchase. They were offering a 10% sale discount if we returned from out of state a week later or 5% discount if we took our purchase today. We accepted the 5% offer so we wouldn't have to come back.
When it came time to load our funiture, they said we would have to come back in five days. They should not have made the offer if they couldn't fulfill the commitment. Nice pieces, poor service, lots of excuses and then they evaded responsibility for not making good on their offer.
Love the store and the products. Beautiful pieces. Unfortunately, their staff is incredibly rude and unhelpful. I have been looking at several furniture stores that offer interior design service (Gatehouse No. 1 and Alice Lane Interiors) and someone suggested I take a look at The Black Goose. Went in on a Saturday, very few customers in the store. Not one of them even said hello when I walked in the door. Didn't even ask if I needed help. I will definitely be spending my money elsewhere.
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