Bauhaus Salon + Haus Spa

I had a signature facial and it was excellent. Stacie was very knowledgeable but didn’t try to be too pushy on the products. Her service and products sold themselves and I’m loving them. I will definitely be back.

It was fabulous. Deserves 10 stars. Extremely nice friendly and i loved my eyebrows. She was exceptional. Loved every minute. Cant wait till my next visit. I told many people. How nice

Kelley is awesome. Great atmosphere. Even good with kids.

I was recommended this salon by my significant other, as I was looking for a new place to have a man’s haircut. So far, I have only had one haircut to date. About a week ago, I text the number that had sent me updates and reminders, as I had a question on a clean up, but no one ever got back with me. To my knowledge, I remember asking a Nicole or Sarah, may have wrong name here, but I even asked if I could text this number and someone actually texts back, I asked. She said yes sir that is correct. I decided to later that afternoon call into the salon, however no one answered. I left a detailed voicemail, yet no call back. Today, I called again, leaving another message or voicemail. I then text the number in writing, asking for any availability for Taylor, yet still after just about a week, still no call back or text or confirmation. My significant other called this afternoon and text “after hours.” Surprisingly, a person responded. I don’t understand why a salon would treat their customers that way and either be too busy or just ignore you straight up. Likely, because of how I word my statements or long winded. Even though Taylor did a great job on my hair, customer service is a top priority. The face you see or communicate with, can shatter a great experience. They are the first ones you see and the last. For me, whomever takes calls and texts, ruined my experience. Will be shopping elsewhere. Would not recommend this Salon.

*Edit: After posting this review the salon manager, Roxy, reached out to me and corrected the situation.nnI made an appointment at this salon and discussed natural balayage highlights with the stylist. I showed her pictures and she said that it would be easy for her to do. She ended up dying all of my hair blonde. The color turned out uneven, brassy and orange in addition to not being the style I wanted. I was charged for a full foil even though this is not the service we had discussed. It looked as though I had bleached it at home, not at a high end salon. I feel like she had changed the service to charge more. I called the next business day to get my hair corrected, the soonest I could get an appointment was 3 weeks later. I got my hair toned by a different stylist because this seemed like the best option for minimal damage to my hair, I didn’t want to dye it back and risk damaging it further. In addition for being charged to correct the previous service, I was charged for a blowout. This is not something the stylist discussed with me, and again I feel like this was added to charge more. I have never been charged for a blowout at any salon when going in for another service. The appointment ended up costing me twice what I expected and I have paid $310 at this point to have hair I settled for, this does not include a cut.