Kinney Bros & Keele True Value Hardware

10/10 This store has great customer service. I took a custom paint match in and they were able to match it perfectly. So grateful to be able to get the thing I need without big box stores.

Love this neighborhood store. I use them over Home Depot whenever possible. Love their rental department.

We called last week to schedule an appointment to have our pellet stove repaired. They confirmed we were on the schedule for today Tuesday at 9am. My husband waited until 9:30 and finally called to see where the technicians were. He spoke with a man named Randall who states the techs were on the road but no ETA. He called again at 10 because he needed to get to work. He spoke with John who was extremely rude. He stated he didn't even have us on the schedule. Rather than try and make it right he just told us to go somewhere else. He stated he is booked a month out and he didn't know what to tell us. He did not hold his employees accountable for the mistake and did not acknowledge our frustration. It is getting colder and we really need our pellet stove repaired. Rather than get us on the schedule for a day this week and apologize for the mishap he just got frustrated back at my husband and told him it's in the best interest to go with someone else. We really are so disappointed with the outcome and this business.

Ready, willing and able to help customers achieve their search goals.

This is my favorite hardware store in all of the Treasure Valley. The staff is very helpful and knowledgeable.